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Adobe Illustrator CC – Beginner to intermediate

Business

Duration: 2 days
Investment: TBA
Delivery options: Face 2 Face 
 

 

Target Audience

Council Staff who are new to Adobe Illustrator CC
 

 

Overview

Create graphics that scale to any size such as logos, patterns, packaging and type.

In course you will learn to create numerous graphics in class, using the standard drawing tools, the pen tool, type, compound paths, effects, layers, masks, patterns, blends, colours, and more.

Mastering Illustrator’s vector pen tool isn’t the most intuitive process, but using our drawing templates, we will help you to learn how to master this tool.

The course will also show you ways to easily create complex shapes out of easy to draw basic components. In the end you’ll be able to use these graphics and techniques on any graphic, whether it’s for print or web.
 

 

Facilitator

Local Government Association of SA in collaboration with TAFESA

 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Adobe InDesign CC –Beginner to intermediate

Business

Duration: 2 days
Investment: TBA
Delivery options: Face 2 Face
 

 

Target Audience

Anyone who needs to use In-Design to create documents such as advertisements, flyers, brochures or newsletters, but has little to no experience doing so, would be an ideal participant in this course.
 

 

Overview

This program introduces users to the page layout and design application features of the software. Students will gain a basic understanding of the InDesign Creative Cloud page layout software package and gain knowledge in pre-press print requirements, correct file size and formats, as well as good graphic design elements and principles.
 
This course starts students at the beginning which will give you a sound understanding of the software used within the graphic design/advertising industry and then moves on to more intermediate functions.
 

 

Key Learnings

  • The InDesign interface - now where do I find that!
  • The setting of InDesign application preferences - specify how you want InDesign documents and objects to behave
  • The creation of documents - page size and number, and the saving of files in the correct format
  • Adding text and graphics - styling and importing, preparing images in Photoshop to correct colour modes and file formats
  • Drawing paths, lines and shapes - using the pen tool and shape tool
  • Creating pages - adding pages, master pages and page numbering
  • Using layers - the layers panel, creating layers, hiding, showing and locking
  • Working with text - creating text frames, threading frames and special characters
  • Formatting text - changing characters, choosing fonts and styles, leading, text wrapping, kerning, paragraph and character styles, drop
  • caps and nested styles
  • Colours and gradients - the swatches panel, spot colours and gradients
  • Using graphics - importing, linking and image formats
  • Preflighting, packaging - preparing files for printing, preflighting a document, resolving errors, packaging files
  • Learn the world of InDesign!

 

Facilitator

Local Government Association of SA in collaboration with TAFESA
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 



 

Adobe Photoshop CC – Beginner to intermediate

Business

Duration: 2 days 
Investment: TBA
Delivery options: Face 2 Face
 

 

Target Audience

Council Staff who are new to Adobe Photoshop CC
 

 

Overview

Learn to create and retouch graphics and more. Adobe Photoshop is the industry standard photo imaging program and this comprehensive course will teach you how to use its main features. During this course you’ll learn the basics and then rapidly progress through to the more intermediate features.

Photoshop’s features are covered comprehensively including colour correction, photo retouching, output for print or web, layers, masks, paths, filters, type, and more.
 

 

Facilitator

Local Government Association of SA in collaboration with TAFESA
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


 

Advanced Procurement for Local Government

Procurement

Duration: 1 Day
Investment: $480 incl GST 
Delivery options: Face 2 Face & Webinar
 

 

Target Audience

All Staff who are involved in procurement, tendering and contract management activities in Local Government.
 

 

Overview

This course targets those interested or involved in more complex purchasing activities such as public tendering, expressions of interest (EOI) processes and joint purchasing arrangements.  The course begins with a revision of the Local Government purchasing framework and legislation.
 
Participants undertaking this course will gain a better understanding of advanced purchasing processes including scoping, identifying demand, planning, preparing, advertising and publishing Requests for Tender (RFT) or EOIs.
 
Participants will also gain an in-depth understanding of various evaluation models and learn important elements of recommendation report development and preparation.  Matters of probity and ethics, codes of conduct, the Independent Commissioner Against Corruption (ICAC) and other contemporary issues are also addressed.
 

 

Key Learnings

  • Advanced Purchasing (Greater than 150K)
  • Strategic Purchasing –The advanced purchasing process
  • Centralised, Decentralised and Hybrid Purchasing
  • Advanced Purchasing Methods, Public tenders, Expressions of interest, Selective tendering
  • Developing the RFT/EOI document
  • Scoping and Specifying Requirements
  • Market Research and Assessment 
  • Evaluation Methodology and Selection Criteria
  • Risk management
  • Administering the tender process
  • Negotiation

 

Facilitator

Keith Barber, Procurement Specialist - Local Government Association Procurement
Keith Barber has over with over 20 years’ experience in procurement both in local and state government with majority of his experience in sourcing a wide range of goods, works and services for a number of SA Councils. He also has experience in managing a procurement team for a major metropolitan Council as well as Senior Contract Management and Strategic Procurement roles in State government.

Now working for LGA Procurement Keith has a passion for procurement capability development in the local government sector demonstrated through his participation on a range of procurement groups and peak bodies including the Network of Procurement Professionals and former Vice Chair of the Chartered Institute of Purchasing and Supply SA/NT.

 

Additional Information

LGA Procurement developed 5 modules specifically for the South Australia Local Government sector – view the training flyer here!

View the training curriculum flyer here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Procurement on 8224 2065 or email keith.barber@lga.sa.gov.au.

Want to stay up to date with what LGA Procurement is doing? Please sign up to receive their newsletter here.

 

Asset Management Plans

Business

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

CEOs, Asset Managers and Senior Finance Officers
 

 

Overview

This session has been developed to assist participants to reflect on experiences in preparing initial Infrastructure and Asset Management Plans and undertake future updates. It focuses on practical tips and traps based on Councils experiences in preparing useful and legislatively compliant plans. Its aim is to provide guidance on the development of practical framework strategies that have regard to source and data constraints to assist with asset management planning decisions.


Key Learnings

  • How to determine affordable service standards relevant to particular local circumstances
  • The need to base asset maintenance and renewal intervention points on minimising whole of life net economic costs and affordable service levels
  • How to manage mismatches between cash flow availability and cash flow need
  • The relevance or not of recorded depreciation for asset management planning
  • How to resolve conflicts between asset management planning projected needs and long-term financial planning constraints.

 

Facilitator

David has over 36 years’ experience as a Chartered Accountant including 25 years in Big 4 accounting firms and 10 years as a partner. He consults to clients in a range of industries on IT audit, risk management, internal audit, probity and corporate governance. David is currently the Presiding Member of the Audit Committee for City of Adelaide, City of Burnside, City of Unley, City of Onkaparinga, Roxby Downs Council and formerly a member of the Audit Committee for Southern Region Waste Resource Authority.

 

Additional Information

Please select your preferred delivery method below.
 
To complement this training, you may be interested in attending: 
Long-Term Financial Plans
 
If you would like to attend both of the above full day sessions at a reduced rate (Preparing and Updating Long-Term Financial Plans & Preparing and Updating Asset Management Plans) please select: 

Long-Term Financial Plans & Asset Management Plans

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


 

Audit Committees - General Overview

Governance

Duration: Half day
Investment: $385 incl GST
Delivery: Webinar
 

 

Target Audience

Audit Committee Members, Elected Members and council staff  
 

 

Overview

The role of an Audit Committee is important to understand. This session provides a broad overview of the legislative and practical responsibilities of an Audit Committee as part of council’s leadership and good governance obligations.
 

 

Facilitator

David Powell, Managing Director, Powell & Co
David has over 36 years’ experience as a Chartered Accountant including 25 years in Big 4 accounting firms with 10 years as a partner.  He consults to clients in a range of industries on IT audit, risk management, internal audit, probity and corporate governance. 
David is currently the Presiding Member of the Audit Committee for City of Adelaide, City of Burnside, City of Onkaparinga, Roxby Downs Council and a member of the Audit Committee for Southern Region Waste Resource Authority.
 

 

Additional Information

If you would prefer to attend the full 3-hour session (which includes the additional hour 'Mock Meeting' at the end of the General Overview session) please click here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Authorised Officers Training

Legal

Duration: Half day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Authorised Officers, Customer Service Officers and Managers and staff dealing with Dog and Cat Management.

 

Overview

This training session has been developed for Authorised Officers, including Customer Services Offices and all staff dealing with Animal Management. It has been updated since the changes to the Dog and Cat Management Act 1995 and references the Local Nuisance and Litter Control Act 2016, the Local Government Act 1999, the Fire and Emergency Act 2005 and the Expiation of Offences Act 1996.

 

Key Learnings

  • Relevant Legislation updates
  • Information about:
  • Appointments
  • Jurisdiction
  • Powers
  • Roles and Responsibilities of Officers
  • SOP's
  • Communication
  • Expiation Notices
  • Evidence Gathering
  • Statement Taking

 

Facilitator

Paul Kelly Principal – Governance and Regulatory Services
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Awards, Enterprise Agreements and Industrial Instruments

Legal

Duration: Half Day 
Investment: $385 incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

All Council employees

 

Overview

Employment terms and conditions in the local government sector is governed by various industrial instruments, including (but not limited to) the Fair Work Act 1994 (SA) and the Local Government Act 1999 (SA),  as well as awards, enterprise agreements and employment contracts. These governing industrial instruments impose a range of different obligations on councils. During this session, we will provide breakdown the how each of these legislative and industrial instruments operate and their interaction. 

 

Key Learnings

  • Operation of the Fair Work Act 1994 (SA) and the Local Government Act 1999 (SA);
  • The application of industrial awards and enterprise agreements; and
  • Binding power of legislative and industrial instruments on contracts of employment.

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Building Fire Safety Committees – Governance Training

Legal

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

Please note: 4 CPD (Continuing Professional Development) points are available for this session

 

Target Audience

Compliance Officers, Building Officers, Planning Officers, and Managers of such officers, Elected Members.

 

Overview

A Building Fire Safety Committee (BFSC) is an authority established by a Council to act as an appropriate authority for the purposes of determining whether the fire safety of a building is adequate, and if not, to take necessary action to ensure such a building is safe. 

The governing legislation is silent with respect to the required standard of operating procedures and the like of a BFSC, but it is important that it operates using a best practice model to ensure that its decision making is sound.  A BFSC should practice good governance including the preparation and adoption of adequate terms of reference and operating/meeting procedures, understand issues associated with delegations, confidentiality, Freedom of Information and the importance of preparing statutory notices in accordance with the requirements of the legislation.

 

Key Learnings

  • Understand the role and functions of a BFSC and how it is constituted;
  • Learn how to prepare appropriate terms of reference and operating procedures for a BFSC;
  • Learn how to prepare agenda and minutes arising from a BFSC;
  • Learn how to manage commercially sensitive information;
  • Learn how to draft a fire safety notice;
  • Learn how to deal with owners and occupiers of buildings and the public at large in dealing with fire safety issues.

 

Facilitator

Dale Mazzachi, Principal – Governance and Regulatory Services - Norman Waterhouse Lawyers
With a passion for public sector governance and regulatory control, Dale has been helping councils and other local authorities to govern, protect and enhance their local communities for over 10 years. Dale frequently presents workshops and training sessions for a wide variety of public sector clients and lectures in environmental health law at Flinders University.

Aden Miegel, Senior Associate - Planning, Development and Environment - Norman Waterhouse Lawyers 
Since joining Norman Waterhouse, Aden, as part of the Environment and Planning Team, advises both local government and private clients on a wide variety of matters arising under the Development Act 1993, the Planning, Development and Infrastructure Act 2016 and other legislation that is relevant to planning and development. Aden enjoys delivering training and education to our clients and the industry, which includes a nationally accredited training course in a Certificate IV in Local Government (Planning).

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

Local government accredited professionals are eligible for a 10% discount on standard rates for courses that make up the Accredited Professionals Scheme. Please send your registration number (which can be found in your letter of accreditation from the Accreditation Authority) to training@lga.sa.gov.au and LGA Training will submit your registration on your behalf.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Bullying and Harassment in the Workplace and the WHS Act

Legal

Duration: Half Day 
Investment: $385 incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

Human Resource Officers, Work Health and Safety Officers, Managers and CEOs

 

Overview

Bullying and harassment can have a significant impact not only on the victim, but the culture of the entire organisation. As an employer and a PCBU, councils have a primary duty of care to ensure, so far as reasonably practicable, the health and safety of their employees. That includes ensuring, so far as reasonably practicable, employees are not exposed to the risk of psychological harm from bullying and harassment.

This session will set out what is considered bullying and harassment and how to respond and investigate into complaints to ensure the health and safety of employees and the organisational culture are not jeopardised. 

 

Key Learnings

  • Definition of bullying and harassment;
  • Obligations under the WHS Act 2011 (SA);
  • Reasonable management action taken in a reasonable manner;
  • Reporting process and support for your employees; and
  • Dealing with disputes. 

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance 
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members. 
The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of industrial relations, governance, and regulatory services to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Caretaker Policy Information Session

Governance

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Responsible council officers - general managers/ CEO’s and/or senior governance staff ) and elected members
 

 

Overview

Under Section 91A of the Local Government (Elections) Act 1999 each council is required to adopt a caretaker policy to govern the conduct of the council (elected members) and staff during an election period.
 

 

Key Learnings

With legislative amendments mooted to both code of conduct and caretaker provisions, this training will ensure councils have an up-to-date understanding of:
  • The intent and content of the legislation
  • Governance and administration implications and timelines
  • The responsibilities of elected members and staff
  • Managing risks and potential exposure

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

ChemAlert ‘Risk Assessment’ training

Business

Duration: Half day
Investment: $200 incl GST
Delivery: Webinar
 

 

Target Audience

ChemAlert Search, Stock and Risk Assessment sessions are appropriate for staff responsible for the storage, labeling and/or reporting of chemical products in accordance with the relevant regulations i.e. base level staff, OHS coordinators, site supervisors and safety managers and staff responsible for risk assessments.  
 

 

Overview

LGA Training offers the latest version of ChemAlert Search, Stock and Risk Assessment training modules (V5) individually in two-hour webinar sessions. These sessions are delivered via WebEx, a software program that uses desktop sharing and voice over Internet Protocol (VoIP) technology, giving attendees the flexibility of signing in to training sessions from any location. 
 

 

Key Learnings

As a result of completing ChemAlert 'Risk Assessment' training, participants should be able to perform the following tasks:

  • Understand the difference between a Simple and Detailed Risk Assessment
  • Create a new Risk Assessment
  • Review and input information relevant to a product Risk Assessment
  • Follow the Risk Assessment Workflow process
 

 

Facilitator

Qualified trainer from ChemAlert

 

 

Additional Information

For further information on the other ChemAlert components and to enrol, click on the below headings:
 
ChemAlert 'Stock' training
ChemAlert 'Search' training


For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

 

ChemAlert ‘Search’ training

Business

Duration: Half day
Investment: $200 incl GST
Delivery: Webinar
 

 

Target Audience

ChemAlert Search, Stock and Risk Assessment sessions are appropriate for staff responsible for the storage, labeling and/or reporting of chemical products in accordance with the relevant regulations i.e. OHS coordinators, site supervisors and safety managers and staff responsible for risk assessments.  
 

 

Overview

LGA Training offers the latest version of ChemAlert Search, Stock and Risk Assessment training modules (V5) individually in two-hour webinar sessions. These sessions are delivered via WebEx, a software program that uses desktop sharing and voice over Internet Protocol (VoIP) technology, giving attendees the flexibility of signing in to training sessions from any location. 
 

 

Key Learnings

As a result of completing ChemAlert 'Search' training, participants should be able to perform the following tasks:

  • Locate products on ChemAlert
  • Retrieve and review manufacturers’ Safety Data Sheets
  • Locate and review Product Details information, including Chemical Footprint and health hazards
  • Generate ChemAlert reports and product labels
 

 

Facilitator

Qualified trainer from ChemAlert
 

 

Additional Information

For further information on the other ChemAlert components and to enrol, click on the below headings:
 
ChemAlert 'Risk Assessment' training
ChemAlert 'Stock' training


For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

ChemAlert ‘Stock’ training

Business

Duration: Half day
Investment: $200 incl GST
Delivery: Webinar
 

 

Target Audience

ChemAlert Search, Stock and Risk Assessment sessions are appropriate for staff responsible for the storage, labeling and/or reporting of chemical products in accordance with the relevant regulations i.e. base level staff, OHS coordinators, site supervisors and safety managers and staff responsible for risk assessments.   
 

 

Overview

LGA Training offers the latest version of ChemAlert Search, Stock and Risk Assessment training modules (V5) individually in two-hour webinar sessions. These sessions are delivered via WebEx, a software program that uses desktop sharing and voice over Internet Protocol (VoIP) technology, giving attendees the flexibility of signing in to training sessions from any location. 
 

 

Key Learnings

As a result of completing ChemAlert Stock training, participants should be able to perform the following tasks:

  • Create a Hierarchy of storage locations
  • Manage, copy or delete Locations within the Hierarchy
  • Add, edit, copy or delete products from Inventory
  • Input specific quantities of products into Inventory
  • Generate and review stock reports including Hazardous Chemicals registers and Dangerous Goods listings
 

 

Facilitator

Qualified trainer from ChemAlert
 

 

Additional Information

For further information on the other ChemAlert components and to enrol, click on the below headings:
 
ChemAlert 'Risk Assessment' training
ChemAlert 'Search' training


For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

 

ChemAlert Search, Stock and Risk Assessment Program

Business

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face
 

 

Target Audience

Staff responsible for safety aspects relating to chemicals used in the workplace, such as purchasing officers, store personnel, base-level users and any other users responsible for searching and identifying products used on-site, as well as accessing and creating Risk Assessments.
 

 

Overview

The ChemAlert Search, Stock and Risk Assessment course (V5) incorporates navigation through the application, product searching, product-specific reporting and Risk Assessments. Participants will be trained on the Stock Management module, including the establishment of site-specific stock registers and stock holdings to create a customised council-specific database. Stock reports such as Hazardous Chemicals registers, Dangerous Goods listings and other critical reports will be generated and analysed by participants. Participants will also learn how to locate existing and create new risk assessments.
 

 

Key Learnings


Search
  • Locate products on ChemAlert
  • Retrieve and review manufacturers’ Safety Data Sheets
  • Locate and review Product Details information, including health hazards,  First Aid and PPE
  • Generate ChemAlert reports and product labels
 
Stock
  • Establish a Stock Register and create a Site Hierarchy of Stock Holdings
  • Add, edit or remove products from the Stock Register and specific Stock Holdings
  • Input specific quantities of products into Stock Holdings
  • Generate and review stock reports including Hazardous Chemicals registers and Dangerous Goods Listings
 
Risk Assessment
  • Create a new Risk Assessment
  • Review and input information relevant to a product Risk Assessment
  • This course is “hands-on” with participants completing practical exercises designed to reinforce knowledge and ensure that skills can be applied in the workplace.
 

 

Facilitator

Qualified trainer from ChemAlert

 

 

Additional Information

PLEASE NOTE: Each attendee should have access to a laptop with ‘internet access’ to take part in session activities.

If you would like to attend this training via webinar, LGA Training are offering individual Search, Stock and Risk Assessment components in 2 hour sessions.

For further information and to enrol, please select your preferred session:

ChemAlert ''Search" training via Webinar please click here.
ChemAlert "Stock" training via Webinar please click here.
ChemAlert ''Risk" training via Webinar please click here.


For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

 

 

Child Safe Environments - Orientation/Refresher Module

Business

Duration: Half day
Investment: TBA
Delivery: Face 2 Face
 

 

Target Audience

Council staff and volunteers who provide services wholly or partly to children (under 18 years of age), and for supervisors and managers of those staff and volunteers. Please refer to “Mandatory Reporting- Who needs what training?” Note: Council staff and volunteers providing services wholly or partly to children have legal responsibilities as mandated notifiers under the Children’s Protection Act 1993 (SA).

For further information on who should attend please click this link 
 

 

Overview

Orientation Program: 

For new Council staff who provide services partly to children incidental to their overall service provision responsibilities, but do likely to have regular or on-going contact with children. This could include managers and supervisors of those providing services to young people, some library staff, swimming pool and recreation and community centre workers.

Refresher Program: 
For Council staff and volunteers who have completed the one-day accredited training program more than 3 years ago. The Families SA standard is for those mandated notifiers to undertake a refresher program every 3 years.
 

 

Key Learnings

On completion of this session participants will be aware of:
  • The legal and policy framework for a shared responsibility for keeping children safe
  • How values, attitudes and experiences may impact on the understanding of child abuse
  • The legal responsibility to notify and suspicion of abuse or neglect
  • Procedures for reporting to the Child Abuse Report

Note: The morning session alone does not fulfill the requirements of the Families SA one day accredited program. To achieve accreditation participants must also attend the afternoon Responding to Children Module”.
 

 

Facilitator

Margaret Heylen, our program facilitator is a qualified social worker who has worked in the area of child protection, and is an accredited Families SA trainer of the Child Safe Environment modules. In addition to her experience in the area of child protection, Margaret has had extensive experience as a Social Planner in the Local Government and State Government sectors.
 

 

Additional Information

This experience encompasses development of LGA Policy and Guidelines for Councils in South Australia. In particular Margaret authored the “LGA Child Safe Environment Guidelines, November 2010” which is available via the LGA website under “Manuals, Codes & Guidelines”.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 
 

Child Safe Environments - Responding to Children Module

Business

Duration: 1 Day 
Investment: TBA
Delivery: Face 2 Face
 

 

Target Audience

Council staff and volunteers who provide services wholly or partly to children (under 18 years of age), and for supervisors and managers of those staff and volunteers. Please refer to “Mandatory Reporting- Who needs what training?” Note: Council staff and volunteers providing services wholly or partly to children have legal responsibilities as mandated notifiers under the Children’s Protection Act 1993 (SA).
 
For further information on who should attend please click this link 
 

 

Overview

Orientation/Refresher Module” (9:30am to 12:30pm)

Orientation Program:
For new Council staff who provide services partly to children incidental to their overall service provision responsibilities, but do likely to have regular or on-going contact with children. This could include managers and supervisors of those providing services to young people, some library staff, swimming pool and recreation and community centre workers.

Refresher Program: 
For Council staff and volunteers who have completed the one-day accredited training program more than 3 years ago. The Families SA standard is for those mandated notifiers to undertake a refresher program every 3 years.
 

 

On completion of this session participants will be aware of:
  • The legal and policy framework for a shared responsibility for keeping children safe
  • How values, attitudes and experiences may impact on the understanding of child abuse
  • The legal responsibility to notify and suspicion of abuse or neglect
  • Procedures for reporting to the Child Abuse Report
 

“Responding to Children Module” (1.30 pm to 4.30 pm)
 

Participants who attend the Orientation/Refresher module in the morning have the option of attending this afternoon module to complete the Families SA accredited one day Child Safe Environments program .
 

 

Building on the morning session the afternoon session will enable participants to:
  • identify a range of possible indicators concerning child abuse and neglect
  • the importance of maintaining a child’s perspective when considering child abuse suspicions
  • gain some understanding of how to respond to children where there is a suspicion of abuse or neglect.

Two assessment exercises are required to be completed to achieve accreditation in the two modules.
 

 

Facilitator

Margaret Heylen, our program facilitator is a qualified social worker who has worked in the area of child protection, and is an accredited Families SA trainer of the Child Safe Environment modules. In addition to her experience in the area of child protection, Margaret has had extensive experience as a Social Planner in the Local Government and State Government sectors.
 

 

Additional Information

This experience encompasses development of LGA Policy and Guidelines for Councils in South Australia. In particular Margaret authored the “LGA Child Safe Environment Guidelines, November 2010” which is available via the LGA website under “Manuals, Codes & Guidelines”.  

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


 

Community Land Management Plans

Legal

Duration: Half day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Property officers, community land managers, open space planners, general managers, governance and risk officers and economic development officers
 

 

Overview

As a consequence of the Supreme Court judgment in the ‘Coast Park’ case, many councils are considering reviewing their CLMPs. Such reviews are timely, especially where CLMPs have not been substantively reviewed since their introduction in the early 2000s. It is recognised that non-compliant or inadequate CLMPs may not only put at risk decisions and projects involving community land, but may also restrict progress and development of community land.

Conversely, well-crafted CLMPs will facilitate outcomes, projects and decision-making, by providing certainty around what can and cannot occur on community land. Such a CLMP may unlock the potential for community land to be used and managed in innovative and contemporary ways.

The object of the training is to empower council staff to undertake CLMP reviews with confidence and a clear strategic purpose and mindset.  
 

 

Key Learnings

The focus of the workshop will be to upskill council staff to better understand the statutory framework and requirements pertaining to community land, while also identifying ways in which the content of CLMPs can be modernised so as to facilitate strategic outcomes and priorities.
 

 

Facilitator

Felice D’Agostino Principal, Governance and Regulatory Services - Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

Compulsory Acquisition

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar  

Please note: 4 CPD (Continuing Professional Development) points are available for this session

 

Target Audience

Property Officers; Development Officers; Planning Officers; Infrastructure Officers; Governance Officers; and Managers of these areas.

 

Overview

This session is divided into three parts:
 
Part 1
The first part will guide participants through the statutory process that applies where a council wishes to compulsorily acquire land (or an estate or interest in land).  This will provide participants with a good understanding of all parts of the statutory process, as well as an understanding of the practical application of the process and tips and traps to be aware of which have been learned from previous case studies. 

The discussion will also highlight relevant timeframes and provide an overall understanding of the potential time and costs associated with the process to assist participants in their pre-acquisition negotiations with land owners as well as the scheduling of project timeframes and preparation of project budgets.

Part 2
The second part of the session will focus on a council’s rights as a landowner when a State Government entity wishes to acquire council owned land. 

Part 3
The third part of the session will provide an overview of recent amendments to the Land Acquisition Act 1969 (SA).  The session will be interactive and allow discussion to facilitate knowledge sharing between all participants

 

Key Learnings

  • Explanation and understanding of the statutory process required for compulsory acquisition; 
  • Explanation and understanding of what council’s can expect under the proposes amendments to the statutory framework; 
  • Practical guidance from previous case studies; and 
  • Information sharing between councils. 

 

Facilitator

Lisa Hubbard, Senior Associate – Property, Infrastructure & Commercial & Native Title
Lisa is an experienced property lawyer with particular expertise in local government real property and infrastructure assets and native title. Lisa has also acted for local government, native title holders, pastoral lease holders and mining industry participants in matters involving native title, Aboriginal heritage and land access. Lisa’s knowledge and understanding allows her to present training sessions, workshops and seminars to both metropolitan and regional councils.

Jack McPhee, Solicitor – Property, Infrastructure and Commercial – Norman Waterhouse Lawyers
Jack works with both public and private sector clients on a wide range of commercial, property and major project matters including compulsory acquisitions, unsolicited proposals, infrastructure delivery, property transactions, commercial leasing and licensing, project and corporate structures, associations and corporate governance. Jack has a large interest and skill in presenting to the sector at seminars, workshops and conferences.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

?Local government accredited professionals are eligible for a 10% discount on standard rates for courses that make up the Accredited Professionals Scheme. Please send your registration number (which can be found in your letter of accreditation from the Accreditation Authority) to training@lga.sa.gov.au and LGA Training will submit your registration on your behalf.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Conduct a Building Access Audit - CPPACC4005A

LGA Intiative

Duration: 2 Days
Investment: $1430 incl GST
Delivery: Webinar
  

 

Target Audience


This course is ideal for people who have responsibility for auditing, reviewing, planning, designing, managing or maintaining buildings, as well as those who are required to provide advice to others regarding access issues in the built environment.
 

 

Overview


The key elements of access to buildings, including relevant legislation and Disability (Access to Premises – Buildings) Standards 2010 are incorporated. The principles of Universal Design are also explored. Using a wide variety of learning techniques including, discussion, photos, case studies and videos, as well as in class exercises, students learn how to undertake a comprehensive access audit of a building and write an effective, easy to read audit report.
 
This nationally recognised and certified competency provides participants with a practical framework and tools for undertaking an access audit of a building. 
 

 

Key Learnings

  • Understand Access legislation relating to the built environment
  • Understand the principles of Universal Design
  • Understand the differences between these
  • Learn how to undertake an access audit of a building to meet both minimum compliance requirements and improved outcomes
  • Learn how to use a comprehensive access audit checklist, report template and prepare an access audit report.
 

 

Facilitator

Ms. Joe Manton, Director - Access Institute 
  • Fellow of the Association of Consultants in Access Australia 
  • Fellow of Leadership Victoria
  • Diploma of Access Consulting
  • Certificate IV in Training and Assessment

Joe established one of the first access consultancy companies in Australia, Access Audits Australia (AAA) in 1993 and subsequently developed Access Institute a Registered Training Organisation (RTO) that delivers the only nationally recognised qualifications in access in Australia in both the Certificate IV and Diploma of Access Consulting.

Her work focuses on both legislated access requirements as well as Universal Design. 

Joe is also a member of the Industry Reference Group of Livable Housing Australia (LHA), and as well as Specialist Disability Accommodation (SDA) under the National Disability Insurance Scheme.  She developed and delivers the Livable Housing Australia (LHA) Registered Assessors course. She also developed and delivers the Specialist Disability Accommodation (SDA) Assessors, endorsed by the National Disability Insurance Agency NDIA. Joe is also developing the Changing Places Assessors course, that incorporates the requirements for Accessible Adult Change Facilities in the new 2019 National Construction Code (NCC).

She has undertaken access studies in Australia and the U.K. She is a qualified and Accredited Access Consultant and a Fellow of the Association of Consultants in Access Australia (ACAA). 
Access Institute an award for the best Universal Access Consultant - Australia in 2015, 2016, 2017 and 2018.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Conduct a Streetscape or Activity Centre Access Audit - CPPACC4007A

Business

Duration: 2 days (2 months to complete all assignment material)
Investment: $1,430 incl GST 
Delivery:  Webinar


 

Target Audience

This course is ideal for people who have responsibility for auditing, reviewing, planning, designing, managing or maintaining Streetscapes or Activity Centres (shopping and business precincts), as well as those who are required to provide advice to others regarding access issues in these areas.


 

Overview

The key elements of access to Streetscapes and Activity Centres including relevant legislation and Disability (Access to Premises – Buildings) Standards 2010 are incorporated. The principles of Universal Design are also explored. Using a wide variety of learning techniques including, discussion, photos, case studies and videos, as well as in class exercises, students learn how to undertake a comprehensive access audit of a Streetscape or Activity Centre and write an effective, easy to read audit report.
 
This nationally recognised and certified competency provides participants with a practical framework and tools for undertaking an access audit of a Streetscape of Activity Centre.

 

Key Learnings

  • Understand Access legislation relating to Streetscapes and Activity Centres
  • Understand the principles of Universal Design
  • Understand the differences between these
  • Learn how to undertake an access audit of a Streetscape or Activity Centre to meet both minimum compliance requirements and improved outcomes
  • Understand the use of tactile ground surface indicators in streetscapes
  • Learn how to use a comprehensive access audit checklist, report template and prepare an access audit report

 

Facilitator

Ms. Joe Manton, Director - Access Institute 
  • Fellow of the Association of Consultants in Access Australia 
  • Fellow of Leadership Victoria
  • Diploma of Access Consulting
  • Certificate IV in Training and Assessment

Joe established one of the first access consultancy companies in Australia, Access Audits Australia (AAA) in 1993 and subsequently developed Access Institute a Registered Training Organisation (RTO) that delivers the only nationally recognised qualifications in access in Australia in both the Certificate IV and Diploma of Access Consulting.
 
Her work focuses on both legislated access requirements as well as Universal Design. 
 
Joe is also a past local government Director responsible for implementing access and inclusion strategies and policies relating to access to the built environment across many Councils Australia wide.
 
Joe has worked with the Australian Human Rights Commission in the development of the Guidelines for Footpath Trading and Dining Polices in Activity Centres and with many Councils in developing and implementing these policies.
 
She has undertaken access studies in Australia and the U.K. She is a qualified and Accredited Access Consultant and a Fellow of the Association of Consultants in Access Australia (ACAA). 
Access Institute an award for the best Universal Access Consultant - Australia in 2015, 2016, 2017 and 2018.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

Conducting an Internal Review: Full Program

Legal

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Governance officers/managers and CEOs or council staff that deal with or undertake internal reviews
 

 

Overview

‘Conducting an Internal Review’ is a 2-part program.
 

 

Part 1
Gives participants an ‘overview’ on how to conduct internal reviews pursuant to Section 270 of the Local Government Act 1999. It will include all issues that should be considered and addressed as part of the Section 270 process. The program will examine relevant legislative previsions and discuss the Ombudsman’s recommendations arising from his audit of Council’s internal reviews of council decisions procedure. All aspects of Section 270 internal reviews will be discussed including merits review, process reviews, procedural fairness, sufficient interest, use of panels/committees, vexatious applications and circumstances when a council may refuse to deal with a Section 270 internal review application.
 

 

Part 2
This program is an interactive workshop. Participants will work through a hypothetical Section 270 application considering the points below and prepare a report on the results.
  • Whether the application is frivolous or vexatious;
  • Whether the applicant has a sufficient interest;
  • How to conduct the internal review;
  • What information should form part of the internal review
  • Who should be the reviewer;
 

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  
 

 

Additional Information

If you choose not to attend this interactive workshop but are interested in attending part 1 only (available via face 2 face & webinar) please click here.  

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

Conducting an Internal Review: Part 1

Legal

Duration: Half day (9:30am - 12:30pm) 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Governance officers/managers and CEOs or council staff that deal with or undertake internal reviews
 

 

Overview

‘Conducting an Internal Review’ is a 2-part program.

 

Part 1
Gives participants an ‘overview’ on how to conduct internal reviews pursuant to Section 270 of the Local Government Act 1999. It will include all issues that should be considered and addressed as part of the Section 270 process.

The program will examine relevant legislative previsions and discuss the Ombudsman’s recommendations arising from his audit of Council’s internal reviews of council decisions procedure. 
 

 

Key Learnings

All aspects of Section 270 internal reviews will be discussed including:
  • Merits review
  • Process reviews
  • Procedural fairness
  • Sufficient interest
  • Use of panels/committees
  • Vexatious applications and circumstances when a council may refuse to deal with a Section 270 internal review application.

 

Facilitator

Felice D'Agostino, Principal, Norman Waterhouse Lawyers 
Felice D’Agostino assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. Felice takes a practical and solutions-based approach to representing her clients and assisting them to deal with competing pressures. As a Principal in Norman Waterhouse’s Employment, Governance and Regulatory Services team Felice specialises in governance and public administration and is committed to assisting her clients to make defensible decisions that will withstand scrutiny.

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia. Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

 

Additional Information

If you would like to attend the full day program (which includes an interactive workshop) please click here.
If you have already completed Part 1, click here to enrol for Part 2.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Conducting an Internal Review: Part 2

Legal

Duration: Half day (1:30pm - 4:30pm) 
Investment: $385 incl GST
Delivery: Face 2 Face only

 

Target Audience

Governance officers/managers and CEOs or council staff that deal with or undertake internal reviews

 

Overview

‘Conducting an Internal Review’ is a 2-part program. Part 2 is an interactive workshop designed to work through a hypothetical Section 270 application.

 

Key Learnings

Part 2
Participants will need to consider the points below and prepare a report on the results:
  • Whether the application is frivolous or vexatious;
  • Whether the applicant has a sufficient interest;
  • How to conduct the internal review?
  • What information should form part of the internal review?
  • Who should be the reviewer?

 

Facilitator

Felice D'Agostino, Principal, Norman Waterhouse Lawyers 
Felice D’Agostino assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. Felice takes a practical and solutions-based approach to representing her clients and assisting them to deal with competing pressures. As a Principal in Norman Waterhouse’s Employment, Governance and Regulatory Services team Felice specialises in governance and public administration and is committed to assisting her clients to make defensible decisions that will withstand scrutiny.

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia. Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

A prerequisite for this session is: Conducting an Internal Review: Part 1

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

 

Conflict of Interest, Employee Conduct & Behaviour

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

CEOs, HR Officers, Managers

 

Overview

Trust, respect and confidence are essential elements of an employment relationship between an employer and employee. Certain conduct and behaviour of employees can lead to a breakdown of respect, trust and confidence, which in turn, jeopardises the working relationship.

This session will explore what councils can expect of their employees’ conduct and behaviour, how to effectively manage staff, instances where it goes wrong, and when and how the Council can intervene. 

 

Key Learnings

  • Expected conduct of council employees
  • Effects of poor conduct or behaviour on the wider workplace
  • How to effectively manage poor conduct or behaviour in the workplace
  • Employee obligations regarding conflicts of interest 
  • Managing staff where there has been a conflict of interest

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Contract Law

Legal

Duration: Half day 
Investment: $260 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

All contract management and procurement staff and staff that draft and negotiate contracts or undertake procurement processes on behalf of councils. 
(i.e. CEO’s, procurement and contract management officers, governance officers, property and asset staff)

 

Overview

Part 1 of this full day program is an information session that addresses the following general Contract Law principles:
  • Types of contracts;
  • Express terms v's implied terms;
  • Boiler plate clauses;
  • The 10 most common contractual issues.

 
The discussion of general Contract Law principles will focus on and reference clauses from the Local Government Association Procurement template contracts.

 

Facilitator

Keith Barber, Procurement Specialist - Local Government Association of South Australia

Keith Barber has over with over 20 years experience in procurement both in local and state government with majority of his experience in sourcing a wide range of goods, works and services for a number of SA Councils. He has also has experience in managing a procurement team for a major metropolitan Council as well as Senior Contract Management and Strategic Procurement roles in State government.

Now working for LGA Procurement Keith has a passion for procurement capability development in the local government sector demonstrated through his participation on a range of procurement groups and peak bodies including the Network of Procurement Professionals and Vice Chair of the Chartered Institute of Purchasing and Supply SA/NT (2005 – 2008).

 

Additional Information

Please Note: This training is part one of a two part, the full day training program 'Contract Law and Workshop'. For further information about the full day program please click here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Contract Management in the Local Government Sector

Procurement

Duration: 1 Day
Investment: $480 incl GST 
Delivery: Face to Face & Webinar

 

Target Audience

All Staff who are involved in contract management and procurement of goods and services for Local Government.

 

Overview

This course is designed to provide participants with an understanding of the key principles that need to be observed when managing contracts. It will also focus on the critical importance of early involvement in the procurement process, to ensure the market approach will deliver the requirement of Council.

Training covers the various elements of a contract, how to go about identifying risks and how to develop a contract management plan. The course also provides an overview on relevant parts of Local Government Act 1999 (SA). Staff managing contracts will gain a better understanding of contract relationship and performance management.

The course also discusses matters of probity and ethics and Independent Commissioner Against Corruption (ICAC) recommendations. A contract manager’s responsibilities regarding proper record keeping are also addressed.

 

Key Learnings

  • Local Government Framework
  • Probity, Ethics and ICAC Recommendations
  • Introduction to Contracts and Contract Law
  • Contract Terms and Conditions
  • Planning to Manage the Contract
  • Contract Risk Management
  • Developing a Contract Management Plan
  • Contract Performance Management
  • Contract Relationship Management
  • Contract Variations
  • Contract Documentation and Records

 

Facilitator

Keith Barber, Procurement Specialist - Local Government Association Procurement 
Keith Barber has over 20 years experience in procurement both in local and state government with majority of his experience in sourcing a wide range of goods, works and services for a number of major SA Councils. He has also during that time managed a procurement team for a major metropolitan SA Council, and held the positions of Senior Contracts Manager and Strategic Contracts Officer in State Government.

Now employed with LGA Procurement Keith has a passion for procurement capability development in the local government sector demonstrated through his participation on a range of procurement groups and peak bodies including the Network of Procurement Professionals and former Vice Chair of the Chartered Institute of Purchasing and Supply SA/NT.

 

Additional Information

LGA Procurement developed 5 modules specifically for the South Australia Local Government sector – view the training flyer here!

View the training curriculum flyer here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Procurement on 8224 2065 or email keith.barber@lga.sa.gov.au.

Want to stay up to date with what LGA Procurement is doing? Please sign up to receive their newsletter here.

 

Correct and Preferable – Reviewing Council Decisions

Legal

Duration: Full Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar  

 

Target Audience

Chief Executive Officers, Freedom of Information Officers, Environmental Health Officers, General Inspectors and Managers of those areas

 

Overview

SACAT is the current review body of decisions made by local government under a number of Acts, including Dog and Cat Management Act 1995, Food Act 2001, Freedom of Information Act 1991 and South Australian Public Health Act 2011. 

This course will provide an overview of the South Australian Civil and Administrative Tribunal Act 2013 and assist participants in understanding the tribunal process.  It will also provide participants with a summary of their obligations to assist the Tribunal, requirements to prepare a statement of reasons and an explanation of what to include in a prescribed book of documents. 

This full day course will also provide practical tips for preparing a brief of evidence and supporting documentation, appearing in the Tribunal and how to assist the Tribunal to make the correct and preferable decision.

 

Key Learnings

  • Summary of the South Australian Civil and Administrative Tribunal Act 2013
  • Overview of council obligations to assist the Tribunal
  • Requirement to provide certain documents
  • The Tribunal process
  • Preparing a matter for hearing
  • Appearing as a witness 

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services - Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Council and Committee Meeting Agenda and Minute Preparation

Legal

Duration: Half day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Executive and/or Personal Assistants and Administration Officers.
 

 

Overview

The Local Government Act 1999 and the Local Government (Procedures at Meetings) Regulations 2013 provide for the conduct of Council and Council Committee meetings and the preparation of minutes and agendas.
 

 

Key Learnings

  • Gain an increased understanding of the provisions of the Local Government Act 1999 and the Local Government (Procedures at Meetings) Regulations 2013 in relation to notice of meetings, agendas and minutes; and
  • Develop skills in the preparation of notices of meetings, agendas and the recording and preparation of minutes.
 

 

Facilitator

?Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice D’Agostino assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. Felice takes a practical and solutions based approach to representing her clients and assisting them to deal with competing pressures. As a Principal in Norman Waterhouse’s Employment, Governance and Regulatory Services team Felice specialises in governance and public administration and is committed to assisting her clients to make defensible decisions that will withstand scrutiny. 

Dale Mazzachi, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Dale Mazzachi focuses his attention on developing his client's practical understanding of the important roles governance and regulation play in helping their organisations successfully deliver for their communities.  He now practices as a Principal in the firm’s Local Government Employment, Governance & Regulatory Services Team.  Dale’s regulatory experience includes animal management and control, public health, food safety, public realm and traffic management, liquor licensing, by-laws and regulations.

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Council's Role and Powers as a Local Public Health Authority

Legal

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Authorised Persons, Environmental Health Officers, General Inspectors and Managers of these areas

 

Overview

To provide an overview of the South Australian Public Health Act 2011 (SAPH Act) and summarise the fundamental concepts that underpin councils as local public health authorities. 

The course will also provide participants with an understanding of the relationship between the SAPH Act and the Food Act 2001, the Supported Residential Facilities Act 1992 and the Safe Drinking Water Act 2011. 

The training session will comprise a combination of different formats including: a tutorial to teach the concepts; hypothetical examples to illustrate the concepts in a practical setting; and an open forum session where participants will have the opportunity to ask questions and seek guidance and advice.

 

Key Learnings

  • Council obligations regarding public health
  • EHO responsibilities and council powers
  • Summary of the SAPH Act, Food Act 2001, Supported Residential Facilities Act 1992 and the Safe Drinking Water Act 2011
  • Investigative processes and powers of authorised persons
  • Notice issuing process
  • Interaction with other legislation

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Criminal Trials in the Magistrates Court - A Practical Guide

Legal

Duration: 1 Day 
Investment: $605 incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

Chief Executive Officers, Council Officers, General Inspectors and Managers of those areas

 

Overview

To assist participants in determining whether to commence prosecution proceedings and provide tips for preparing a matter for trial.  The courts can be a daunting place, this course will assist councils in understanding the court process, preparation of a legal brief, appearing as a witness and the burden of proof.  This full day course will also provide practical tips for investigating criminal matters, interviewing witnesses, providing cautions, taking statements, record keeping, photographic evidence and more.

 

Key Learnings

  • Evidence gathering
  • Issuing an Information and Summons
  • Court processes
  • Evidentiary aids and the burden of proof
  • Appearing as a witness 

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Customer Service Excellence

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Webinar
 

 

Target Audience

All Council Staff
 

 

Overview

This interactive training program assists participants to grow a mindset dedicated to the delivery of outstanding customer service to both external and internal customers.

It offers participants a solid understanding and knowledge of best practice customer service and upon completion participants will have fine-tuned their service delivery skills to be able to confidently deliver customer service that is prompt, friendly, courteous and efficient.

The use of group discussions and local government-contextualised examples will assist the participant to transfer all learnings to the workplace.
 

 

Key Learnings

  • What is customer service and why is it important?
  • Who is a customer? 
  • How to deliver a professional approach to customer care
  • Why are listening skills important?
  • Why are questioning skills important?
  • An overview of effective telephone techniques
  • Journey mapping techniques to develop understanding of the customer experience
  • How to deal with complaints and difficult or aggressive customers
  • How to actively seek feedback

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management. Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego and Ottawa. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.
 


Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

Cyber Security

Business

Duration: Half Day (9am - 12pm)
Investment: $385 incl GST
Delivery: Webinar

 

Target Audience

All council staff, including IT staff, whose role it is to protect information entrusted to them by their council.

 

Overview

All Councils have information security controls in place to manage the security of their assets; i.e. financial information, intellectual property and technology. Councils need to be sure that 3 important things are not lacking:

 

Key Learnings

  • Baselined and consistently understood general knowledge and awareness around the subject of cybersecurity
  • Permission to question and report incidents that could be potential threats to cybersecurity; and importantly
  • An organisational culture that encourages and supports the above
    • Explain how risk is a governing concept for any council cybersecurity activity
    • Describe specific dangers to councils and also to participants individually
    • Assist a council reduce potential contribution to cybersecurity risk
    • Overview the Australian Signal Directorate’s “Essential 8” cybersecurity mitigation strategies in the context of a local government’s IT operations.

The Organisational Benefits of this session include:
  • Collaborative awareness and understanding of where threats exist within a council work environment
  • Staff that are more aware and proactive with respect to threats to information security
  • The opportunity for IT personnel to reconsider their IT strategy and potentially identify weak areas with respect to the “Essential 8”

 

Facilitator

Tom Sulda is a business strategy and process consultant as well as a process trainer in Business Analysis, Project Management (Prince2, Agile, PMBOK, Prince2 Agile, and MSP) including Information Security. Tom is a highly experienced business executive having worked across all business functions from the front to back end including corporate services for NFPs, Government and Commercial businesses.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Developing Policy that Makes a Difference

Governance

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Officers from all departments of Council with responsibility or aspirations for developing Council policy positions, and anyone who wants to learn more about the role of policy in Council and the process of developing it.
 

 

Overview

                                          
“It sounds good, but nothing will happen” or “How do we get from plan to action?”

You may have heard these kinds of statements from your customers or colleagues, or perhaps you’ve even said something similar yourself … But policy done right can make a genuine impact - by solving a problem, managing a risk, or contributing to the achievement of a goal.
 
Councils create and apply policy to guide their day to day decision making, meet their obligations, address conflicts and challenges, and shape the future of their communities. This course is about starting the policy development process with the end result in mind, and using best practice to maximize impact and success.

With a focus on sound process and practical considerations, the session will incorporate examples from Councils’ core business as well as participant experiences and contributions.
 

 

Key Learnings

  • Understand the role of policy in Councils’ work;
  • Understand the context of policy making including legislation, governance arrangements, and the public interest;
  • Identify possible challenges to creating effective policy and develop strategies to overcome these challenges;
  • Clearly establish the purpose and scope of a policy, and a plan for its development;
  • Effectively seek information required to produce policy, including relevant input from others;
  • Prepare policy documents that are logically structured, clearly written, and appropriate for the user; and
  • Create a plan for promoting and supporting implementation of a new policy, and monitoring and reviewing its impact.
 

 

Facilitator

Victoria Haupt has been working with local government in strategy and policy development for almost 15 years. Qualified in urban and regional planning and training and assessment, she is the founder of writing and consulting practice Concise www.concise.com.co   
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Development and Building Compliance – Enforcement Basics

Legal

Duration: Half Day 
Investment: $385 incl GST 
Delivery: Face 2 Face & Webinar

Please note: 4 CPD (Continuing Professional Development) points are available for this session

 

Target Audience

Compliance Officers, Building Officers, Planning Officers and Managers of such officers, Elected Members.

 

Overview

There are a range of enforcement powers which Councils can exercise in response to breaches of the Development Act 1993 which include the issue of statutory notices and the commencement of civil and or criminal proceedings.  Under the Planning, Development and Infrastructure Act 2016, even more powers will be available to Councils to enforce breaches of this legislation. 

Before deciding to exercise any of its enforcement powers, it is imperative that Councils understand the discretionary nature of its power to act in any given matter, the different types of breaches and offences which exist under the relevant legislation, the different kinds of enforcement tools that it can utilise in response to such breaches and how it can minimise any risks in taking action and effectively achieve its desired outcome.

 

Key Learnings

  • This program will assist participants to: 
  • Understand the different types of breaches/offences that exist under the legislation;
  • Learn the essentials in relation to drafting statutory enforcement notices;
  • Understand authorised officer powers and their limitations;
  • Understand issues surrounding delegations, time limitations to act and effective service of notices and proceedings upon third parties; and
  • Appreciate how notices and proceedings can be challenged by third parties.

 

Facilitator

Claire Ryan, Principal – Planning, Development and Environment – Norman Waterhouse Lawyers
Claire specialises in Planning & Development Law and provides advice to local government clients with respect to all issues arising under the Development Act 1993 and related legislation including compliance provisions and development assessment generally. Claire conducts training and education on a range of topics as required by clients and she has taught planning law and related topics to undergraduate and postgraduate students at the University of South Australia.

Aden Miegel, Senior Associate- Planning, Development and Environment – Norman Waterhouse Lawyers
Since joining Norman Waterhouse, Aden, as part of the Environment and Planning Team, advises both local government and private clients on a wide variety of matters arising under the Development Act 1993, the Planning, Development and Infrastructure Act 2016 and other legislation that is relevant to planning and development. Aden enjoys delivering training and education to our clients and the industry, which includes a nationally accredited training course in a Certificate IV in Local Government (Planning).

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

?Local government accredited professionals are eligible for a 10% discount on standard rates for courses that make up the Accredited Professionals Scheme. Please send your registration number (which can be found in your letter of accreditation from the Accreditation Authority) to training@lga.sa.gov.au and LGA Training will submit your registration on your behalf.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Development and Building Compliance – Investigation and Evidence Gathering

Legal

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

Please note: 4 CPD (Continuing Professional Development) points are available for this session

 

Target Audience

Compliance Officers, Authorised Officers, Building Officers, Planning Officers and Managers of such officers.

 

Overview

Rome wasn’t built in a day! It takes time, and sometimes years to master the skills of effective investigation and evidence gathering. However, if it is not done correctly, it may as well not be done at all.  In gathering information it is imperative for officers to understand what evidence is and the different elements of the offences which they are investigating so that ultimately they may then prove their case to the requisite standard depending on which enforcement tool is utilised.  The importance of a planned and thorough investigation should not be underestimated.  Officers must be able to effectively take good notes and prepare statements, undertake interviews, prepare exhibits and keep good records to ensure they can achieve their desired outcome.

 

Key Learnings

  • Understand the rules of evidence and burdens of proof;
  • The elements of offences;
  • How to exercise cautions;
  • How to take notes and establish good record keeping practices;
  • How to conduct an informal and formal interview with suspects and witnesses;
  • How to prepare statements; and
  • Etiquette and tips on building rapport in investigations.

 

Facilitator

Claire Ryan, Principal – Planning, Development and Environment – Norman Waterhouse Lawyers
Claire specialises in Planning & Development Law and provides advice to local government clients with respect to all issues arising under the Development Act 1993 and related legislation including compliance provisions and development assessment generally. Claire conducts training and education on a range of topics as required by clients and she has taught planning law and related topics to undergraduate and postgraduate students at the University of South Australia.

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

Attendees are encouraged to also consider attending the Development and Building Compliance –Enforcement Basics training course.

?Local government accredited professionals are eligible for a 10% discount on standard rates for courses that make up the Accredited Professionals Scheme. Please send your registration number (which can be found in your letter of accreditation from the Accreditation Authority) to training@lga.sa.gov.au and LGA Training will submit your registration on your behalf.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Dog and Cat Management - Useful Tools for Difficult Situations

Legal

Duration: Full Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Council Officers, General Inspectors and Managers

 

Overview

To provide an overview of the Dog and Cat Management Act 1995 and summarise the fundamental legal concepts of issuing control orders and undertaking enforcement under the Act.  The course will provide participants with various different statutory interpretations contained within the Act and present a number case studies to assist with understanding the application of the Act.  The full day will also compromise a session on the issuing of control orders and prohibition orders, appeals of these orders in the South Australian Civil and Administrative Tribunal and the commencement of prosecution proceedings.

 

Key Learnings

  • Dog and Cat Management Act 1995
  • Responsibilities of dog owners
  • Issuing of Control Orders and Prohibition Orders
  • Appeals of Orders
  • Enforcement under the Act
  • Prosecution proceedings

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.  

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Dog Management

Governance

Duration: Half day
Investment: $385 incl GST
Delivery: Webinar 
 

 

Target Audience

  • Employees/ contractors of councils who are managers
  • Team leaders and animal management officers/rangers/authorised officers under the Dog and Cat Management Act 1995

 

Overview

This training is designed for officers who respond to requests made by the public to pick-up and manage wandering and injured dogs and who conduct investigations as a result of breaches of the legislation. 
  

 

Key Learnings

  • The legislation, specifically concentrating on all recent amendments and its effect on council processes and procedures
  • Public officer duties and the powers of authorised officers pursuant to the legislation who give directions and cautions and who conduct of investigations
  • The issuing of expiation notices and civil orders pursuant to the Act.
  • The legislation dealing with the seizure and detention of animals and the appropriate forms to complete upon utilising these powers

 

Facilitator

Paul Kelly, Partner, Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team.  Paul’s experience includes governance, policy advice, administrative law issues and statutory interpretation. Representing client councils in contested matters in the Magistrates Court, the Liquor Licensing Court and Tribunal, the District Court, the Supreme Court and the Environment, Resources and Development Court, is a principal area of Paul’s practice.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

 

Drugs and Alcohol in the Workplace

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Human Resource Officers, Managers and CEOs

 

Overview

Council employees have the duty to ensure that they take reasonable care of their own health and safety and that they do not adversely affect the health and safety of others. This duty extends to ensuring the performance of their duties is not adversely affected by drugs and / or alcohol.

Having a comprehensive drug and alcohol policy and an associated procedure will provide councils with the appropriate avenues to test, manage and discipline employees who are impaired by drugs and/pr alcohol in the workplace.

This session will discuss what is required in a drug and alcohol policy and the associated procedure, and what testing and disciplinary processes councils can implement.   

 

Key Learnings

  • What is required in a drug and alcohol policy and an associated procedure;
  • Different forms and types of testing;
  • Alcohol consumption during social and work-related events; and
  • Investigation and disciplinary process where there is a reasonable suspicion of impairment. 

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers 
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Enterprise Bargaining and Agreement Making

Legal

Duration: Half Day  
Investment: $385 incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

Human Resource Officers, Managers and CEOs

 

Overview

This session examines the legislative framework that regulates agreement making, informing you of the temporal and procedural requirements to be observed in industrial negotiations.

We will also provide strategic steps in negotiating enterprise agreements so that councils can achieve a better outcome when negotiating with other representatives.     

 

Key Learnings

  • Procedural requirements for commencing negotiations;
  • Negotiation strategies;
  • Targeting productivity and flexibility; and
  • Procedural requirements for voting and process for approval of an enterprise agreement.

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Environmental Law for Local Government

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

Please note: 4 CPD (Continuing Professional Development) points are available for this session

 

Target Audience

Environmental/Sustainability Officers; Property Officers; Planning and Development Officers; Risk Officers; and Managers in these areas.

 

Overview

Local government is affected by environmental law and regulation in various ways – directly in its role as manager of environmental assets; where it holds environmental authorisations for licensed activities (EPA licences); in its role as a planning authority; as an environmental regulator for local nuisance and litter; and in its dealings with land that is, or may be, contaminated.   

This course is designed to provide a basic introduction to key environmental law concepts and legislation that most affects local government, with a focus on practical application and risk management. Attendees will gain confidence in identifying risk issues, and then working through those issues, including in its interactions with the EPA.

 

Key Learnings

  • Explanation of statutory definitions; statutory pollution offences; statutory defences; EPA reporting obligations. 
  • Discussion about key environmental issues in waste, water and vegetation management.
  • Discussion about how to approach an EPA investigation and manage associated risk
  • Introduction to site contamination. 

 

Facilitator

Peter Psaltis, Principal - Norman Waterhouse Lawyers
Peter Psaltis was formerly an in-house solicitor at the Environment Protection Authority, and has been advising State and local government and private clients on all aspects of environmental law and regulation for over 15 years.  

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

?Local government accredited professionals are eligible for a 10% discount on standard rates for courses that make up the Accredited Professionals Scheme. Please send your registration number (which can be found in your letter of accreditation from the Accreditation Authority) to training@lga.sa.gov.au and LGA Training will submit your registration on your behalf.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Food Safety Regulation and the Law

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar  

 

Target Audience

Environmental Health Officers, General Inspectors and Managers of these areas

 

Overview

To provide an overview of councils’ responsibilities under the Food Act 2001 (the Food Act) and requirements for food businesses to comply with the Food Act and the Australia New Zealand Food Standards Code. 

The course will also provide participants with an understanding of their powers under the Food Act and tips in conducting investigations and undertaking enforcement under the Food Act. 

The half day session will comprise of a seminar and hypothetical scenarios to illustrate concepts in a practical setting.  The session will also include an open forum where participants may ask questions and seek guidance and advice in relation to investigations and enforcement under the Food Act. 

 

Key Learnings

  • Summary of the Food Act 2001
  • Requirements of food businesses
  • Investigating allegations of non-compliance
  • Powers of authorised officers
  • Seizure and analysis of food samples
  • Evidence gathering
     

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Freedom of Information (FOI) Update

Legal

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar  

 

Target Audience

Governance staff, Records management staff and CEO's 

 

Overview

The Freedom of Information (Miscellaneous) Amendment Bill 2020 (FOI Amendment Bill) proposes the most extensive changes to South Australia’s freedom of information (FOI) laws since the Freedom of Information Act 1991 (FOI Act) was enacted nearly 30 years ago. The changes range from small miscellaneous amendments to much more significant reforms which bring the FOI Act more closely into alignment with other jurisdictions which underwent similar reforms roughly a decade ago.

 

Key Learnings

The FOI Amendment Bill which has now been introduced into Parliament. Some of the key proposals are as follows:
  • “Proactive disclosure” requirements, whereby certain agencies specified in a policy to be issued by the Premier will be obliged to publish regularly requested information (e.g. credit card statements, travel expenditure) without any person needing to make an FOI application for that information;
  • “Disclosure log” requirements, whereby specified agencies will need to maintain publicly available records detailing specified information regarding FOI applications made to the agency;
  • Amendments to the objects of the FOI Act and the public interest balancing test, designed to create a presumption in favour of disclosure in some cases;
  • Increasing time limits for dealing with applications and internal reviews;
  • Providing further grounds and clarity regarding the circumstances in which an agency can refuse to deal with an application;
  • Stronger powers for the Ombudsman as external reviewer, including the power to refer a matter back to the agency for a new determination.
 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

LGA Training intends to provide training on the amendments to the FOI Act after the Bill passes the Parliament and before the changes commence.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Frivolous & Vexatious Complaints

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Governance Officers, Freedom of Information Officers 

 

Overview

Members of the public are entitled to complain. Members of the public are also able to express dissatisfaction in other ways, such as through requests for reviews of decisions or (in some cases) freedom of information applications. However, councils are entitled to refuse to deal with complaints, requests and applications if there is a proper basis for doing so. Generally, if a complaint, request or application is ‘frivolous’ or ‘vexatious’, this will be an appropriate basis to refuse to deal with the matter.

Therefore, council staff members must be able to identify when a matter is in fact ‘frivolous’ or ‘vexatious’, and must know what rights and obligations the council has in respect of dealing with such matters.

 

Key Learnings

  • The legislative basis of councils’ obligations to deal with complaints;
  • What constitutes a frivolous or vexatious complaint;
  • How to appropriately deal with or refuse to deal with frivolous or vexatious complaints;
  • What sorts of matters apart from complaints can be refused on the basis of being frivolous or vexatious;
  • Foreshadowed amendments to freedom of information legislation which will expressly introduce the concept of ‘frivolous or vexatious’ freedom of information applications;
  • Requirements relating to council policies and procedures.

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Funding after Hibernation

Governance

Duration: Half day
Investment: $385 incl GST
Delivery: Webinar

 

Target Audience

Council staff who are keen to understand the funding process coming out of COVID-19 ‘hibernation’. 

 

Overview

With the path ahead uncharted, this program will offer an insight into how funding is expected to flow as we come out of hibernation, and what this means for councils.  This session will review how the grant process works and assist participants build their council’s capacity to both pursue funding and say ‘no’ to offers that cannot possibly be delivered.  

 

Key Learnings

  • Expected funding process over the next 3 weeks, 3 months and 3 years; 
  • Managing existing projects, including fire and drought, when you can no longer meet funding deed requirements; 
  • Preparing a realistic plan for selecting projects for future funding within your resource capacity; 
  • Process for preparing projects to be shovel ready; 
  • How to say ‘no’ to funding offers from state and Australian Government when you cannot possibly deliver; 
  • Stories from inside State and Australian Government and how the systems really works

 

Facilitator

Colin Steele is Managing Director of Section51. Prior to establishing Section51, Colin worked for 10 years in local government, 11 years in State Government, including disaster management, and 10 years designing, assessing, managing and evaluating grant programs for the Australian Government.  Colin was a key architect of the local government programs developed while working inside the Australian Government during the Global Financial Crisis.  Section51 has achieved funding for over $600 million in local government projects in the last 8 years.  Colin is based in Canberra with an extensive network in both Australian and State Government.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

GDS40: Understanding Applications and Implications for Councils

Business

Duration: Half day (9:30am - 12:30pm)
Investment: Free
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Information and Records Management Officers and other Council Officers responsible for information and records management practices within councils.
 

 

Key Learnings

  • Why GDS 40 is different
  • How GDS 40 was developed
  • What is now permanent
  • How GDS 40 is structured
  • Understanding retention periods
  • Undertaking risk assessments for records
  • Obtaining management sign off to disposal
  • Interpretation of GDS 40 (sentencing)
  • Mapping of GDS 20 to GDS 40
  • Implementation in systems
  • Examples of applying GDS 40
  • Providing feedback and updates

 

Facilitator

Tony Leviston, Principal Archivist at State Records of South Australia
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

Governance Forum

Forums

Duration: TBA
Investment: TBA
Delivery: Face 2 Face
 

 

Target Audience

The LGA Governance Forum is designed especially for Local Government Governance Officers and other officers working on governance matters within Councils. 
 

 

Overview

Local Government plays a vital role in the Australian political system with good governance being vital to local democracy. The objective of these Forums is to raise awareness and understanding of priority Local Government governance issues and best practice principles, and provide an excellent opportunity for attendees to gain professional development, hear from expert presenters and make valuable network connections.

 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

 

Grants and Funding - Interactive Project Workshop

Business

Duration: Half day (1pm - 4pm)
Investment: $385 incl GST
Delivery: Face 2 Face
 

 

Target Audience

Council staff involved in grants and funding applications, including Australian and State Government Grants and disaster funding.

 

 

Overview

This face 2 face interactive session will provide participants with the opportunity to workshop projects they are seeking funding for in 2020. Using the BBRF as a template, this session will run participants projects though the preparation and application process.

Participants will also work though the 14 attachments that are required for BBRF4 and look at which ones may apply to the next round, or other grant opportunities

 

 

Key Learnings

  • How to make your project interesting so it gets ‘noticed’
  • How to tell your project story to the funding providers
  • How to create a council’s portfolio of past projects to have ready for your next application

 

Facilitator

Colin Steele is Managing Director of Section51. Prior to establishing Section51, Colin worked for 10 years in local government, 11 years in State Government and 10 years designing, assessing, managing and evaluating grant programs and disaster funding for the Australian Government.

Section51 has been running as a consultancy for over 10 years and in that time, we have helped councils achieve funding for close to $400 million in community, infrastructure and environmental projects.

 

 

Additional Information

To compliment this training, you may prefer to attend the full day session:
Grants and Funding - Strategies & Interactive Project Workshop

Alternatively, if you prefer you can attend:
Part 1 - Grants and Funding Strategies

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Grants and Funding - Strategies & Interactive Project Workshop

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Council staff involved in grants and funding applications, including Australian and State Government Grants and disaster funding.  

 

Overview

This full day program offers participants the opportunity to attend both Grants and Funding ‘Strategies’ and ‘An interactive project workshop’ at a reduced rate


 

Part 1: Grants and Funding Strategies

In this session the disaster and drought grants, sports grants and funding allocations of 2019 will be analysed and strategies for approaching funding opportunities in 2020 will be provided.
  • The context of disaster funding; who is responsible, how it works and why;
  • Information about where and how grant funding may be made available in 2020;
  • An overview of how to start preparing your projects now so you are ready to apply for the Building Better Regions Fund (BBRF) and other funding opportunities in 2020.

 

Part 2: Grants and Funding - Interactive Project Workshop

This face 2 face interactive session will provide participants with the opportunity to workshop ‘real’ projects they are seeking funding for in 2020. Using the BBRF as a template, this session will run participants’ projects though the preparation and application process.
Participants will also work though the 14 attachments that are required for BBRF4 and look at which ones may apply to the next round, or other grant opportunities

 

  • How to make your project interesting so it gets ‘noticed’
  • How to tell your project story to the funding providers
  • How to create a council’s portfolio of past projects to have ready for your next application

 

Facilitator

Colin Steele has been the Managing Director of Section51 for over 10 years, assisting councils achieve funding for close to $400 million in community, infrastructure and environmental projects.

Prior to establishing Section51, Colin worked for 10 years in local government, 11 years in State Government and 10 years designing, assessing, managing and evaluating grant programs and disaster funding for the Australian Government. During this time he was manager of Local Government programs in the Department of Infrastructure during the Global Financial Crisis.  His team at the time were the architects of the then Australian Government GFC response for Local Government in 2008. 

Colin has a comprehensive understanding of what happens inside government during these times. 

 

Additional Information

If you would prefer to attend one of the half day sessions only, please select below:
Grants and Funding Strategies
Grants and Funding - Interactive Project Workshop


For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

Grants and Funding Strategies

Business

Duration: Half Day (9:30am - 12:30pm)
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Council staff involved in grants and funding applications, including Australian and State Government Grants and disaster funding.

 

Overview

This session is part 1 of a 2-part package. It covers the disaster and drought grants, sports grants and funding allocations of 2019 will be analysed and strategies for approaching funding opportunities in 2020 will be provided. 

 

Key Learnings

  • The context of disaster funding; who is responsible, how it works and why;
  • Information about where and how grant funding may be made available in 2020;
  • An overview of how to start preparing your projects now so you are ready to apply for the Building Better Regions Fund (BBRF) and other funding opportunities in 2020.

 

Facilitator

Colin Steele is Managing Director of Section51. Prior to establishing Section51, Colin worked for 10 years in local government, 11 years in State Government and 10 years designing, assessing, managing and evaluating grant programs and disaster funding for the Australian Government.  

Section51 has been running as a consultancy for over 10 years and in that time, we have helped councils achieve funding for close to $400 million in community, infrastructure and environmental projects.

 

Additional Information

To compliment this training, you may prefer to attend the full day session: Grants and Funding - Strategies & Interactive Project Workshop
Alternatively, if you prefer you can attend: Part 2 - Grants and Funding - Interactive Project Workshop

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

 

Handling Conflict Situations for Council Officers

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

All Council Officers 
 

 

Overview

This course will explore how personal conflict styles influence our behaviour when dealing with difficult conversations and conflict situations. As professionals providing a service to the public, it is useful to become aware of how our own behaviour can be managed to build capacity within the community to respond rather than react to situations.
 
Participants practice the skill is groups of three, with one person taking on the role of the Council Officer, another taking on the role of a resident, with the third person observing and providing feedback. Then they reverse roles so everyone gets a chance to practice in a safe and comfortable setting.
 

 

Key Learnings

  • Possibilities and limitations of conflict management
  • Nature and source of conflict
  • Identify personal conflict styles
  • Provide practical opportunities
  • Different responses to various conflict situations
  • Common conflict situations
 
Feedback from past participants is that they get the most value out of role-playing as “it is the best way to really learn how to become competent at handling conflict”.
 

 

Facilitator

Barbara Chappell holds a Masters in Conflict Management and is licensed to train the International Association for Public Participation (IAP2) Certificate Program and the Emotion, Outrage and Public Engagement course. Barbara works with Councils and community groups throughout South Australia to raise awareness of the role of conflict management in community engagement and community relations.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

 

How to Draft a Statutory Notice Workshop

Legal

Duration: Half day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Governance Officers
 

 

Overview

Councils have extensive powers available to them to require members of the public to comply with legislative controls and to restrict particular activities. However before a council exercises those powers it is usually required to provide a notice setting out the action the person is required to take or the activity that is required to cease to remedy the contravention of the law.

Statutory notices are issued under many pieces of legislation including the Local Government Act 1999, Food Act 2001, SA Public Health Act 2011, Fire and Emergency Services Act 2005 and Dog and Cat Management Act 1995 and cover matters such as the sale of land for non payment of rates, sanitary condition of food premises and risks to public health.  A failure to comply with a statutory notice often constitutes an offence and empowers the Council to take the action required by the notice and recover its costs in doing so from the person to whom the notice was issued.
 
A defective statutory notice will likely invalidate the notice and render unlawful any action the council takes pursuant to the defective notice.  It is essential therefore that statutory notices are drafted carefully and the procedure for service and enforcement of the notice is legislatively complaint.
 
This workshop will equip you with the skills to draft any statutory notice and provide you with all the essential information to ensure the Council’s statutory notices withstand scrutiny by the Courts and the Ombudsman. A number of template statutory notices will be prepared during the workshop which you will be able to take back to your council for future use.  
 

 

Facilitator

Felice D’Agostino, Principal - Governance and Regulatory Services - Norman Waterhouse Lawyers
Felice D’Agostino assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. Felice takes a practical and solutions based approach to representing her clients and assisting them to deal with competing pressures. As a Principal in Norman Waterhouse’s Employment, Governance and Regulatory Services team Felice specialises in governance and public administration and is committed to assisting her clients to make defensible decisions that will withstand scrutiny. 

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

You may also be interested in: How to use LGA Delegation Templates - Workshop.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

How to Use LGA Delegations Templates Workshop

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Governance Officers

 

Overview

In 2006 the LGA partnered with Norman Waterhouse to deliver the Local Government Delegations Templates Project. These delegations templates have become an invaluable tool for councils, but is your council using the templates correctly and most effectively?

This workshop will provide a practical demonstration of the LGA delegations templates and provide participants with hands on experience in using the templates. Tips for getting the most out of the templates and traps to watch out for will be discussed and participants will have the opportunity to have all their questions answered.

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

You may be interested in How to Draft a Statutory Notice Workshop.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

ICAC Overview - Maladministration, Misconduct, Corruption for Elected Members

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar  

 

Target Audience

Elected Members

 

Overview

As members of local government bodies, elected members must be aware of, and comply with their obligations as public officers pursuant to the Independent Commissioner Against Corruption Act 2012 (SA) (‘ICAC Act’).

This session will explain the primary objects of the ICAC Act, what constitutes maladministration, misconduct and corruption in public administration and the reporting obligations of public officers.

 

Key Learnings

  • Role of the Independent Commissioner Against Corruption
  • Definitions of, and real-life examples of maladministration, misconduct and corruption
  • Obligations of public officers pursuant to the Independent Commissioner Against Corruption Act 2012 (SA)
  • Reporting obligations for elected members under the ICAC framework

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law.

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

ICAC Overview - Maladministration, Misconduct, Corruption for Officers

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

All council employees

 

Overview

As public officers, council employees must be aware of, and comply with their obligations pursuant to the Independent Commissioner Against Corruption Act 2012 (SA) (‘ICAC Act’).

This session will explain the primary objects of the ICAC Act, what constitutes maladministration, misconduct and corruption in public administration, the reporting obligations of public officers and implications of breaches.

 

Key Learnings

  • Role of the Independent Commissioner Against Corruption 
  • Definitions of, and real-life examples of maladministration, misconduct and corruption in public administration
  • Obligations of public officers pursuant to the Independent Commissioner Against Corruption Act 2012 (SA)
  • Reporting obligations under the ICAC framework
  • Implications of breaches, including criminal sanctions

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Improving your Decision-Making Skills - Council Staff

Business

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face

 

Target Audience

All Council Staff

 

Overview

This session has been developed for council staff who are interested in acquiring practical knowledge, skills and tools to make better decisions in their professional and personal lives.

It is also useful for those who are working in a role in which they are expected to undertake analysis, strategic planning, successfully deliver project outcomes, prepare briefs/minutes, provide advice and make recommendations to managers, executives, and other senior decision-makers.

 

Key Learnings

  • To develop a clear understanding of decision making as a process
  • To develop an understanding of how individual and organisational behaviour shapes decision making
  • To build best practice skills in commonly misused decision making tools
  • To build skills in facilitating decision making meetings and conversations

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Introduction to Community Engagement for Council Officers

Business

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development, Infrastructure and Strategic Planning areas.
 

 

Overview

The Community Engagement Project undertaken by the LGA produced a handbook resource for Councils across South Australia. The Community Engagement Handbook is based on the International Association for Public Participation (IAP2) model and provides a basic community engagement framework for Councils.  

The handbook was revised in 2016 to include a section on engagement techniques including how to engage with Aboriginal communities and people with disabilities; and social media.
 

 

Key Learnings

  • What is meant by community engagement in Local Government decision making
  • A range of community engagement
  • Legislative issues in relation to community engagement
  • Planning, implementing and evaluating community engagement
  • An introduction to techniques to share and gather information and bring people together.
 

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga's Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. Barbara is licensed to train the International Association for Public Participation (IAP2) Certificate Program and the Dealing with Opposition in Public Participation course.  She has delivered community engagement training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.
 

 

Additional Information

This course is part one of a two-part series. Part two is Techniques for Participation in Community Engagement.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


 

Introduction to Rates

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

New and intermediate rates and finance officers

 

Overview

Councils must tax their constituents in order to provide services which benefit those constituents. This is a fundamental feature of representative government. In the case of local government, the power to tax is conferred by the ‘rating’ provisions of the Local Government Act 1999.

The power to tax is a power which must be exercised equitably and accurately, and strictly in accordance with the parameters set out by legislation. The work of rates and finance officers is vital to local government, and so all rates and finance officers must have a proper understanding of the legal basis of rating.

 

Key Learnings

  • The different types of rates and charges which may be imposed under the Local Government Act 1999;
  • Elements of rates, including fixed charges, value of land, differentiating factors, minimum rates, and maximum rates;
  • When, why and how separate rates, service rates and service charges may be imposed;
  • Procedural requirements for the adoption of rates and charges;
  • Mandatory rebates, discretionary rebates, postponements, and remissions;
  • The assessment record;
  • Requirements for rates notices;
  • Whom a council can recover rates from, and the consequences of default by a ratepayer.

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

LGFSG Information Sharing Sessions

Emergency

Duration: 1 hour (nominally)
Investment: These sessions are provided free as a member service
Delivery: Webinar
 

 

Target Audience

All LGA member councils with an interest or role related to the topic of a session.
 

 

Overview

These facilitated LGFSG Information Sharing Sessions (ISS) are designed to allow the LGFSG and subject matter experts to provide updates on specific topics or areas of interest as related to the current emergency, while also allowing participants an opportunity to share information amount the Local Government sector.
 

 

Additional Information

For further information about the content of these LGFSG Information Sharing Sessions please contact the LGFSG on 8120 1720 of at scc@fsg.lga.sa.gov.au

 

Life's a Beach - The Role of a Council in Managing the Foreshore

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar  

 

Target Audience

Chief  Executive Officers, Council Officers, General Inspectors and Managers

 

Overview

To provide a summary of councils’ obligations in managing foreshores and the legal status of foreshores within a council’s area.  The course will provide participants with a summary of available enforcement powers for a breach of by-laws, the Local Government Act 1999 and various road traffic offences relating to foreshores. 

The half day session will also discuss the relationship between various legislation, including the Harbors and Navigation Act 1993, and how to control access to foreshores by animals under human control.  This will be run as an open forum where participants may ask questions and seek guidance and advice in relation to foreshores. 

 

Key Learnings

  • Council responsibilities in managing foreshores
  • Local government authority and legal status of foreshores
  • Powers of enforcement
  • Use of by-laws
  • Controlling access to foreshores
  • Interaction with other legislation

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.
 
The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Long-Term Financial & Asset Management Plans

Business

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

CEOs‚ Asset Managers and Senior Finance Officers

 

Overview

This full day program offers participants the opportunity to attend both ‘Preparing and Updating Long-Term Financial Plans’ & ‘Preparing and Updating Asset Management Plans’ at a reduced rate.

The focus of ‘Preparing and Updating Long-Term Financial Plans’ is to enhance the skills of participants to develop practical, easy to prepare and follow, long-term financial plans. It includes tips and traps based on council’s experience to date. Material presented and discussed will cover legislative requirements, structural suggestions, how to identify and determine key information and assumptions for input and how to develop an appropriate financial strategy considering relevant local factors.

‘Preparing and Updating Asset Management Plans’ has been developed to assist participants to reflect on experiences in preparing initial Infrastructure and Asset Management Plans and undertake future updates. It focuses on practical tips and traps based on Councils experiences in preparing useful and legislatively compliant plans. Its aim is to provide guidance on the development of practical framework strategies that have regard to source and data constraints to assist with asset management planning decisions.

 

Key Learnings

Long-Term Financial Plans:
  • Suggested structure and content and the appropriate level of detail to include
  • What key assumptions should be specified and the basis of their estimates
  • The need to recognise, and options to accommodate, future expected price movements
  • The need to vary some indicator target ranges over time
  • What types of sensitivity analysis should be undertaken and how to present results
  • What level of functional and activity level financial information should be provided
  • What written explanatory content should be included
  • How to make trade-offs to achieve financial targets  
 
Asset Management Plans:
  • How to determine affordable service standards relevant to particular local circumstances
  • The need to base asset maintenance and renewal intervention points on minimising whole of life net economic costs and affordable service levels
  • How to manage mismatches between cash flow availability and cash flow need
  • The relevance or not of recorded depreciation for asset management planning
  • How to resolve conflicts between asset management planning projected needs and long-term financial planning constraints.

 

Facilitator

David has over 36 years’ experience as a Chartered Accountant including 25 years in Big 4 accounting firms and 10 years as a partner. He consults to clients in a range of industries on IT audit, risk management, internal audit, probity and corporate governance. David is currently the Presiding Member of the Audit Committee for City of Adelaide, City of Burnside, City of Unley, City of Onkaparinga, Roxby Downs Council and formerly a member of the Audit Committee for Southern Region Waste Resource Authority.

 

Additional Information

Please select your preferred delivery method below.

If you would prefer to attend ‘Long-Term Financial Plans’ only please select: Long-Term Financial Plans

If you would prefer to attend ‘Asset Management Plans’ only please select: Asset Management Plans
 
For information about upcoming forums or to register your interest please click on the enquire button below or email training@lga.sa.gov.au
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Long-Term Financial Plans

Business

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

CEOs, Asset Managers and Senior Finance Officers
 

 

Overview

The focus of this session is to enhance the skills of participants to develop practical, easy to prepare and follow, long-term financial plans. It includes tips and traps based on council’s experience to date. Material presented and discussed will cover legislative requirements, structural suggestions, how to identify and determine key information and assumptions for input and how to develop an appropriate financial strategy considering relevant local factors.

 

Key Learnings

  • Suggested structure and content and the appropriate level of detail to include
  • What key assumptions should be specified and the basis of their estimates
  • The need to recognise, and options to accommodate, future expected price movements
  • The need to vary some indicator target ranges over time
  • What types of sensitivity analysis should be undertaken and how to present results
  • What level of functional and activity level financial information should be provided
  • What written explanatory content should be included
  • How to make trade-offs to achieve financial targets  

 

Facilitator

David has over 36 years’ experience as a Chartered Accountant including 25 years in Big 4 accounting firms and 10 years as a partner. He consults to clients in a range of industries on IT audit, risk management, internal audit, probity and corporate governance. David is currently the Presiding Member of the Audit Committee for City of Adelaide, City of Burnside, City of Unley, City of Onkaparinga, Roxby Downs Council and formerly a member of the Audit Committee for Southern Region Waste Resource Authority.

 

Additional Information

Please select your preferred delivery method below.
To complement this training you may be interested in attending: Asset Management Plans
 
If you would like to attend both of the above full day sessions at a reduced rate please select: 

Long-Term Financial Plans & Asset Management Plans

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Microsoft Excel – Beginner to Intermediate

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Council staff who would like to advance their basic Microsoft Excel skills

 

Key Learnings

Basic skills Covered:
  • Creating a new workbook
  • Formulas and functions
  • Cell referencing
  • Using the Autofill tool
  • Formatting cells and using borders and margins
  • Sorting and filtering data lists
  • Creating and editing charts
  • Inserting shapes, pictures, clip art, SmartArt Graphics, WordArt, screen shots and signature lines
  • Printing – worksheets/workbooks/formulas and functions/row and column headers.
 
Intermediate Skills Covered:
  • Editing worksheets
  • Adding headers, footers, and hyperlinks
  • Formatting and editing cells
  • Conditional formatting
  • Analysing data lists
  • Using What-If analysis, performing calculations
  • Creating, editing, and formatting pivot tables
  • Creating and editing charts
  • Linking and embedding objects
  • Sharing workbooks.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Microsoft Word - On Demand

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Council staff well-versed in the basic skills of using Microsoft Word

 

Overview

Choose the level – Beginner, Intermediate or Advanced and date to suit your Council

 

Key Learnings

 
Basic skills covered:
  • Creating and editing a document
  • Formatting options
  • Page setup options
  • Inserting page numbers and page breaks
  • Inserting headers and footers
  • Applying quick styles and document themes to a document
  • Enhancing images
  • Using the proofing and language features
  • Tab settings
  • Printing and sharing documents.
 
Intermediate skills covered:
  • Customising Word options
  • Customising the 'Quick Access Toolbar'
  • Inserting section breaks in a document
  • Adding tables and captions
  • Inserting graphical elements
  • Reviewing a document
  • Working with documents by using Word Mobile 2010
  • Inserting a table of contents and footnotes
  • Creating a mail merge.
 
Advanced skills covered:
  • Linking and embedding
  • Templates
  • Macros
  • Customising the ribbon
  • Adding references and citations
  • Comparing and combining documents
  • Editing documents on the web and a mobile device
  • Publishing a document with Word Mobile 2010
  • Creating a master document
  • Inserting an index.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

MS Outlook: Advanced

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Council Staff who would like to extend their MS Outlook skills

 

Overview

Develop Advanced Microsoft Outlook 2013 skills and knowledge to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, create task requests for others to perform and much more.

 

Key Learnings

  • Effectively edit email messages
  • Organise and work with mail folders and use quick steps
  • Use the search facilities to locate messages and other outlook items
  • Work with message views
  • Create and work with colour categories
  • Create and use rules to manage your email messages
  • Use many outlook features as you work with email messages
  • Schedule appointments and events in your calendar
  • Schedule meetings using outlook
  • Monitor and manage your contacts within outlook
  • Create and work with task requests

 

Additional Information

Prerequisites: Advanced Microsoft Outlook 2013 2 assumes some knowledge of the software and it would be beneficial to have a general understanding of personal computers and the Windows operating system environment. If you are new to Microsoft Outlook, try our MS Outlook: Basics session instead. 
 
For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

MS Outlook: Basics

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Council Staff who are new to Microsoft Outlook

 

Overview

Learn how to use Outlook 2013 and gain the skills and knowledge to manage emails, Outlook Calendar, task and notes functions.

 

Key Learnings

  • Email Management
  • Email techniques (above effective email management)
  • Automating common tasks with Quick Steps
  • Outlook Shortcuts
  • Using Contacts and Contact Groups
  • Creating and managing contacts
  • Updating contacts from incoming mail
  • Outlook distribution lists
  • Using the Outlook Calendar
  • Managing appointments and events
  • Creating and accepting meeting invitations
  • Reminders
  • Recurring appointments
  • Sharing a calendar with others
  • Tips for Managing Tasks and Notes
  • Creating, editing and deleting tasks
  • Organising and viewing tasks
  • Accepting / declining tasks
  • Notes

 

Additional Information

To compliment this training, we recommend you consider attending the MS Outlook: Advanced session. For more information and to enrol, please click here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Own the Room - Public Speaking and Presenting for Council Staff

Business

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Council Staff

 

Overview

Being able to communicate effectively is one of life’s most important skills. It allows you to connect with people, to deliver information and to form positive relationships. Communicating in a way that builds trust, respect and engagement with your listeners is becoming more essential than ever before as we adjust to the challenges of today’s fast-paced world where everyone is competing to be heard. In a relaxed and safe setting, learn how to refine your public speaking and presentation techniques so that you become a strong and vibrant communicator, capable of delivering key messages in any forum.

 

Key Learnings

  • Preparation: how to start, when to stop;
  • Structure and signposting to help frame a speech/presentation that will resonate;
  • The KISS principle: key messages and talking points that will keep you on track;
  • The importance of words and phrasing that are clear and easy to understand;
  • Speech rhythm, tone and inflection to ensure your audience stays engaged;
  • Analogies and anecdotes to explain complex ideas and statistics;
  • Presentation and demeanour support to build on image and brand;
  • Body language – the tricks and pitfalls; and Insider tricks of the trade.

 

Facilitator

Georgina McGuinness, Director – McGuinness Media
Georgina is an experienced media relations, government relations and stakeholder engagement executive, who has forged a career of more than 30 years in communications. For 25 years, Georgina presented Adelaide’s premier weekend news bulletin on Channel 9. Away from the news desk, she was also a senior journalist, sub-editor, producer, chief of staff and documentary presenter. Georgina has received awards for TV journalism and participated in a news presenter exchange with Adelaide’s sister city, Austin, Texas. More recently, Georgina has been a speech-writer to two State Opposition Leaders and Senior Communications Adviser, to then Leader of the Opposition (and current SA Premier) the Hon Steven Marshall MP.

This unique background across media and government has allowed her to establish a wealth of experience and expertise in communication, stakeholder engagement, key message development, publicity, branding and presentation.

In April 2014, she established McGuinness Media and in the five years since, she has experienced strong and growing demand for her services.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Parking Enforcement – From an Expiation Notice to the Supreme Court

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Council Officers, General Inspectors and Managers of these areas

 

Overview

To provide an overview of the Australian Road Rules and the Road Traffic Act 1961 and summarise council’s responsibilities in parking enforcement.  The course will also provide participants with an understanding of the relationship between the Australian Road Rules and the Private Parking Areas Act 1986. 

This half day session will assist participants in understanding their powers of enforcement under various road traffic legislation and provide tips for evidence gathering, record keeping, preparing matters for trial and appearing in court as a witness.

 

Key Learnings

  • Summary of the Australian Road Rules, Road Traffic Act 1961 and Private Parking Areas Act 1986
  • Issuing of expiation notices
  • Statutory declarations
  • Evidence gathering and record keeping
  • Elections to be prosecuted and commencing prosecution proceedings
  • Witness preparation

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Performance Management and Absenteeism

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Human Resource Officers, Managers and CEOs

 

Overview

An underperforming or absent employee has a direct negative impact on the productivity and effectiveness of council business. At times, tough decisions need to be made to performance manage or discipline employees who are consistently underperforming or absent from the workplace.

This session will outline the process for managing underperforming or absent employees, and the process of moving an employee out of the organisation where his/her performance does not improve.  

 

Key Learnings

  • How to manage underperforming employees;
  • Legitimate absenteeism versus illegitimate and long-term absenteeism;
  • How and when to take further action; and
  • Dealing with disputes. 

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.    

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Policy and/or Procedure Workshop (in-house)

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face (in-house only)

 

Target Audience

Councils seeking individually tailored training in writing and development of policies and/or procedures.

 

Overview

Course content and learning outcomes to be negotiated with individual Councils

 

Key Learnings

Could include:
  • Developing internal Council policies and procedures;
  • Understanding and developing policy positions on behalf of Council;
  • Area specific policy development (e.g. natural resources management, climate change, community development etc.);
  • Common challenges in policy development and strategies to overcome them;
  • Engaging community and stakeholders in the policy development process;
  • Writing and structuring policy and/or procedure documents; and
  • Other relevant topics as required by individual Councils.

 

Facilitator

Victoria Haupt has been working with local government in strategy and policy development for almost 15 years. Qualified in urban and regional planning and training and assessment, she is the founder of writing and consulting practice Concise www.concise.com.co

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Powers, Purpose and Process By-laws

Legal

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Chief Executive Officers and Authorised Persons

 

Overview

The course will provide participants with an overview of the fundamental legal concepts of by-laws and powers for enforcing by-laws.  Participants will expand their understanding of the Local Government Act 1999 and the concepts that underpin local government by-laws.  This full day course will comprise a combination of different formats including: a tutorial to teach the concepts; hypothetical examples to illustrate the concepts in a practical setting; and a question and answer based session where participants will have the opportunity to ask questions and seek guidance and advice in relation to specific by-laws.

 

Key Learnings

  • Local Government Act 1999
  • Requirements of by-laws
  • Reports to the Legislative Review Committee 
  • Enacting by-laws
  • Enforcing by-laws

 

Facilitator

Paul Kelly Principal – Governance and Regulatory Services, Norman Waterhouse Lawyers 
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Project Management

Business

Duration: 2 Days
Investment: $880 incl GST
Delivery: Webinar

 

Target Audience

New Project Managers, Project Team members, Project Sponsors & Governance staff

 

Overview

This 2-day program is designed to give project managers working in councils a comprehensive overview of project management.

 

Key Learnings

  • A comprehensive overview of the art of project management including use of tools and techniques
  • An introduction to commonly used best practice methodologies and frameworks including PMBOK®, PRINCE2® and AgilePM®.
  • Enough of the basics to run your first small project.
 
Day 1
  • High level structures – Portfolios, Programs and Projects
  • Frameworks and methodologies – PMBOK, PRINCE2, AgilePM, Hybrids (their structures and similarities)
  • PM Constraints – Scope, Time, Costs, Benefits, Risks and Quality (STCBRQ)
  • Successful projects – what constitutes a successful outcome?
  • The project managers role
  • Hard/technical skills
  • Soft Skills – Servant leadership
  • Stakeholders and communications
 
Day 2
  • Front end loading - setting up for success
  • Project mandate
  • The business case - elements of successful business cases
  • Estimation/budgeting – Waterfall vs Agile, Work Breakdown Structures
  • Scheduling & resourcing
  • Execution & delivery
  • Day to day management activities
  • Reporting – what to report, Waterfall vs Agile reporting, “RAG” Status reporting – STCBRQ, Costs vs Actuals vs Forecast, Earned Value
  • Close out
  • Handover
  • Project review – use of lessons learnt and continual improvement
  • Post project
  • Ongoing measurement of benefits and reporting

 

Facilitator

Tom Sulda - Director, Lead Trainer LATSA Learning Services
Tom is a business strategy and process consultant as well as a process trainer in Business Analysis, Project Management (Prince2, Agile, PMBOK, Prince2 Agile, and MSP) including Information Security. Tom is a highly experienced business executive having worked across all business functions from the front to back end including corporate services for Not For Profits, Government and Commercial businesses.
 

 

Additional Information

To compliment this training, we recommend you consider attending the Business Case Writing session. For more information and to enrol, please click below:
Business Case Writing

All content is underpinned by participants carrying out group activities, including the use of basic tools and techniques to reinforce learning outcomes. Take away learning materials are provided to all participants.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Rates Administration Masterclass

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face and Webinar

 

Target Audience

Intermediate and experienced rates and finance officers

 

Overview

Rates constitute a system of taxation. It is the responsibility of all rates and finance officers to ensure that councils’ significant rating powers are applied lawfully and correctly. New rates and finance officers, and intermediate officers seeking a detailed refresher upon the legal basis of rating powers, are encouraged to enrol in our ‘Introduction to Rating’ short course.

For those who are more advanced, this ‘Rates Administration Masterclass’ will provide an opportunity to learn and to engage with other experienced rating practitioners regarding more complicated issues across all facets of rating.

 

Key Learnings

This Masterclass will commence with a re-cap of various important rating concepts. Following this re-cap, we will explore numerous specific issues, in a workshop format. Matters discussed will include:
  • Areas of land which may be subject to fixed charges and/or minimum rates;
  • When and how to impose separate rates;
  • Issues relating to the imposition and calculation of service rates and service charges;
  • Mandatory public consultation requirements for certain changes in respect of rating;
  • Whether or not ‘rating policies’ are required, and what they should contain;
  • Dealing with rebate applications;
  • Dealing with objections to land attribution, objections to valuation, and ‘section 270’ reviews;
  • The relevance of the ‘principal ratepayer’, and other persons from whom rates may be recovered;
  • Debt recovery, including sale of land for non-payment of rates.

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Report Writing

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar 
 

 

Target Audience

All Council Officers required to prepare reports.
 

 

Overview

This session is designed to increase a participant’s confidence to plan, structure and edit, well organised, precise and clear reports that others will want to read. 
 

 

Key Learnings

  • Identify the purpose and reader(s) of their report documents
  • Plan and structure reports to ensure correct and logical information flow
  • Write to suit their reader(s) and key stakeholders
  • Utilise a variety of methods for collecting and evaluating information
  • Write using plain English words, sentences and paragraphs
  • Use the stages of the report writing process to write, edit and present reports
  • Develop and present the facts and arguments to support their findings
  • Present clear conclusions and persuasive recommendations
  • Structure and format reports for local government reader(s) and standards
  • Proofread, edit and revise their written documents to ensure effective outcomes

 

Facilitator

Anne Haberman - Anne Haberman Training and Consulting Services
Anne is passionate about helping people communicate effectively through business documents. With over 30 years training experience, she is a highly skilled facilitator who works with her participant’s to achieve their writing and editing goals whilst ensuring their learning experience is enjoyable and practical.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Social Media 101

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

All Council Staff with minimal or no formal marketing or communications training and experience.

 

Overview

Social Media 101 will help develop Council staffs understanding about the use of social media and how it can be utilised to enhance communication with their communities.

 

Key Learnings

  • Opportunities to use social media at your Council,
  • How to prepare your organisation before getting started,
  • Developing a social media plan,
  • How to choose which tools are right for your Council,
  • Creating appropriate and engaging content,
  • How to effectively monitor, respond and evaluate your channels.  

The workshop is supported by a suite of resource materials including:
  • A 30-page Social Media 101 Guide for Councils that covers everything from risk management to choosing the best tool, preparing content and monitoring and evaluation;
  • A template Social Media Policy that can be adapted to suit your Council; and
  • Basic ‘How-to’ Guides for Facebook, Twitter, Instagram, Snachat and LinkedIn.

The workshop has been specifically designed for people will little or no experience or understanding of how to use social media for work purposes and features practical demonstrations about how to use key tools and features.
 
Please note:  There is no requirement to bring a laptop/hand held device

 

Facilitator

Sarah Bishop – Director, Activate Consulting
Sarah is an experienced communications professional and manager. She has spent over 10 years in specialist marketing and communications roles and senior leadership positions in Local and State Government in Victoria.

She has experience working with both large metropolitan Councils, most recently as Manager Communications and Public Affairs at the City of Kingston, and regional and rural Councils in a prior role with the Victorian Government's Regional Development Department.

Sarah has spoken numerous times about the opportunities that social media provides the local government sector, including:
  • Local Government Association of South Australia AGM and Conference (2013), "Online Leadership" panel presentation and interactive workshop;
  • South Australian Climate Change Adaptation Showcase (2014), "Leading change through social media" panel presentation; and 
  • Local Government Managers Australia National Congress (2014), "Leveraging technology to enhance community consultation" panel presentation.

She has facilitated the Social Media 101; Social Media 2.0 and other professional development sessions for the Local Government Association of SA for the past 4 years.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Supported Residential Facilities – Council as a Licensing Authority

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Environmental Health Officers and Managers

 

Overview

To provide an overview of the Supported Residential Facilities Act 1992 and the responsibilities of the council in enforcing the Act.  The course will also provide participants with an understanding of the requirements of Supported Residential Facilities (SRFs) and factors the council must take into consideration when determining to issue or renew a SRF licence.  

 

Key Learnings

  • Council obligations regarding SRFs
  • EHO responsibilities and council powers
  • Investigative processes and powers of EHOs
  • Amendments to the Act under the COVID-19 Emergency Response Act 2020
  • Notice issuing process
  • Interaction with other legislation

 

Facilitator

Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Team Member to Team Leader

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Staff who are new to a team leader role or aspiring leaders  

 

Overview

Taking on a team leader role for the first time is an exciting time, but often also a challenging one, especially if you are managing those who were previously your colleagues or you are trying to establish your credibility with an established team, or you are being compared to the previous leader.  

This one day workshop will give participants the opportunity to discuss the challenges they are facing in their new role (and in doing so realise these challenges are quite common and they are not alone), strengthen the basic leadership behaviours of direction and support and how to vary these depending on the development  needs of each team member and the  situation  and go away with a workable framework to develop a high performing and happy team.

 

Key Learnings

  • The qualities and skills of an effective team leader and knowing your own  unique combination of leadership strengths and current  development needs
  • Managing relationships with team members who were once your colleagues, and establishing your credibility
  • How to manage being the “meat in the sandwich” between your team members and upper management
  • Setting up the conditions for a happy and high performing team:  how to establish team norms, team values and team behaviours
  • Situational Leadership:  the basic leadership behaviours, when and how much  direction and support to give each team member
  • How to delegate, give constructive feedback and  deal with conflict

 

Facilitator

Helen Alm - B Adult and Voc Ed, Ass .Dip. Bus. (HRD)
Helen Elizabeth Alm, has been a trainer, facilitator, adult educator, presenter and coach, since 1987 and has operated her own business, Helen Elizabeth Seminars since 2003. Helen is a dynamic and inspirational facilitator and her areas of expertise include Authentic Leadership, Personal and Professional Effectiveness, Professional Communication, Time, Self and Energy Management, Resilience and  mindfulness in the workplace .

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Techniques for Participation in Community Engagement

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development and Strategic Planning areas.

 

Overview

This course will provide participants with an introduction to community engagement techniques that have been developed by practitioners from around the world. Prior to attending this course, it is recommended that participants attend the Community Engagement for Council Officers course which provides training in the use of the Local Government Community Engagement Handbook.

The handbook has been revised to include a section on engagement techniques including how to engage with Aboriginal communities and people with disabilities; and social media. The Community Engagement course teaches participants how to effectively plan for community engagement which leads to the selection of suitable techniques.

 

Key Learnings

  • Review and build on the planning process for community engagement
  • Explore the range of skills needed to work with community engagement techniques
  • Provide a structured approach to determining which techniques are most likely to produce desired results and increase participation in community engagement
  • Provide active participation in a range of techniques such as facilitation of small groups, 'Focussed Conversations' and 'World Café'.

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga's Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. Barbara is licensed to train the International Association for Public Participation (IAP2) Certificate Program and the Dealing with Opposition in Public Participation course.  She has delivered community engagement training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.
 

 

Additional Information

This course is part two of a two-part series. Part one is Introduction to Community Engagement for Council Officers.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Time Management Excellence

Business

Duration: 2 Days
Investment: $880 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Council staff 

 

Overview

Evaluating how you manage your time
  • Essentials of time management
  • Determining your time style
  • Gaining control over your time
 
Structuring your responsibilities
  • Incorporating a time-planning process model
  • Determining your primary purposes
  • Assessing your realities
 
Creating your powerful future
  • Envisioning where you want to be
  • Formulating challenging goals 
  • Moving toward your goals 
 
Prioritising and scheduling
  • Focusing your attention
  • Proactively identifying your priorities 
  • Building your schedule
 
Techniques for controlling your time
  • Overcoming procrastination 
  • Diffusing the impact of others
  • Dealing proactively with information overload
 
Getting the best return on your time investment
  • Analysing your progress
  • Changing your time habits for the better

 

Key Learnings

  • Manage time by implementing a framework to achieve goals;
  • Make decisions about what to do, when;
  • Apply a structured whole-brain process to shape current and future commitments;
  • Proactively schedule tasks, construct weekly plans, create to-do lists and  
  • Adopt strategies and techniques to handle procrastination and interruptions.

 

Facilitator

Tom Sulda is a business strategy and process consultant as well as a process trainer in Business Analysis, Project Management (Prince2, Agile, PMBOK, Prince2 Agile, and MSP) including Information Security. Tom is a highly experienced business executive having worked across all business functions from the front to back end including corporate services for NFPs, Government and Commercial businesses.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Unfair Dismissals

Legal

Duration: Half Day  
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Human Resource Officers, Directors, General Managers and CEOs

 

Overview

This course provides a breakdown of what constitutes an ‘unfair dismissal’ at law. We will discuss what a Court or Tribunal would consider a if an unfair dismissal claim is brought against a Council and provide guidance and information to assist with defending a claim. 

 

Key Learnings

  • Unfair dismissals under the Fair Work Act 1994 (SA);
  • Application of Awards and enterprise agreements;
  • Harsh, unjust and unreasonable explained;
  • Procedural and substantive fairness explained;
  • Evidence and proof on the balance of probabilities; and
  • Resolving disputes and entering into a Deed of Settlement and Release. 

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Work Effectively in a Team Environment

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Council staff who manage teams

 

Overview

The course is designed to cover the performance outcomes, skills and knowledge required to work in a group environment promoting team commitment and cooperation, supporting team members and dealing effectively with issues, problems and conflict.

 

Key Learnings

  • Work effectively with others
  • Develop effective workplace relationships
  • Contribute to work group activities
  • Deal effectively with issues, problems and conflict

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Workplace Bullying Awareness Workshop

Business

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face

 

Target Audience

This course is intended for all workers as identified in Councils Training Needs Analysis.

 

Overview

This course will provide workers with practical information and advice about workplace bullying and making your workplace safer and more hospitable for everyone concerned.

 

Key Learnings

  • Understand legislative compliance requirements associated with preventing and addressing workplace bullying
  • Identify and define workplace bullying
  • Identify why workplace bullying occurs
  • The effects of workplace bullying
  •  How to deal with workplace bullying

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Workplace Investigations and Procedural Fairness

Legal

Duration: Half Day  
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Human Resource Officers, Directors, Managers, Team Leaders and CEOs

 

Overview

This training session will provide a step-by-step guide on how to conduct a procedurally fair workplace investigation in relation to any complaints or misconduct of staff to ensure that council complies with the principles of procedural fairness and natural justice.  

 

Key Learnings

  • How to structure a procedurally fair workplace investigation;
  • The pitfalls and traps of employers and how to avoid them;
  • The balance of probabilities; and 
  • Dealing with disputes. 

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law. 

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members. 

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Writing Successful Business Cases

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Aspiring and Practising Council Project Managers, PMO Support Team staff, Project Sponsors, Business Analysts, Quality Assurance Personnel

 

Overview

The business case is a critical component in any project management framework. It sets out clear reasons for the proposed investment and tracks the intended benefits throughout the life of the project and ultimately the return on investment.
The conceptualisation, generation and presentation of a business case is a key skill for project personnel.
 
Whilst an analytically oriented team is generally needed to pull together the components of the business case, a highly valued skill is being able to present the business case succinctly and coherently to those ultimately charged with its approval.
 
This one-day interactive workshop guides participants through the importance of a sound business case and its alignment to strategy. Participants will develop a business case and present it for approval at the end of the day. Whilst a fictional local government contextualised case study will be available for participants to develop a business case on the day, participants are encouraged to bring their own business case for development by themselves or as part of a group.

 

Key Learnings

  • Learn and understand the fundamentals and importance of a sound, well-crafted and considered business case
  • Learn to work as a team to develop a business case based on a case study or your real-life example
  • Develop confidence to present a business case to an executive for approval
  • Upon completion of this session participants will have the opportunity to:
  • Embed business case writing and presentation skills into their team via hands on experiential learning
  • If not yet present, use the business case format used in this program in their project management methodology
  • Take the opportunity to promulgate a consistently used and understood business case writing methodology

 

Facilitator

Tom Sulda - Director, Lead Trainer LATSA Learning Services
Tom is a business strategy and process consultant as well as a process trainer in Business Analysis, Project Management (Prince2, Agile, PMBOK, Prince2 Agile, and MSP) including Information Security. Tom is a highly experienced business executive having worked across all business functions from the front to back end including corporate services for Not For Profits, Government and Commercial businesses.
 

 

Additional Information

To compliment this training, we recommend you consider attending the Project Management Basics session. For more information and to enrol, please click below: Project Management Basics

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Zoom Training (Tips and Tricks)

Business

Duration: 1 Hour
Investment: $55incl GST
Delivery: Webinar (capped at 10ppl per session)

 

Target Audience

Anyone who requires assistance with using Zoom (the platform used for Webinars).

 

Overview

A webinar is held via the Internet. The main feature of webinars is interactivity; the ability to present, discuss, send and receive information in real-time. LGA Training uses the ‘Zoom’ platform for webinars. Zoom is a modern, secure and well recognized platform for video communications.
 
When you’ve set up Zoom properly and understand how to use it, it is a valuable way to engage with others. It allows you to share information, learn and interact with others in real time.  
 
In this session, you will have the opportunity to explore the Zoom environment. Learning new ‘tips and tricks’ to ensure you get the most out of your Webinar experiences using Zoom. Whether you are using Zoom as an attendee or hosting a Zoom session.

 

Key Learnings

  • Share screen
  • Breakout rooms
  • Chat
  • Polls
  • Document share
  • Whiteboard
  • Record the meeting 

Facilitator

Becky Kern – Member Support Coordinator – Local Government Association of SA

 

Additional Information

There have been reports that due to the high volume of users, the Zoom videoconferencing application has been called out for some security vulnerabilities. On balance the LGA currently believes that the risks of using Zoom can be minimised if necessary precautions are applied. Tips on how to be vigilant and ensure your zoom meeting is safe, can be found in our Zoom Security Update circular. If you are not subscribed to receive our circulars, you can subscribe here.
 
For more information on ‘how to get the most out of your webinar training’, please click here.
 
For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

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