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Audit Committees - General Overview

Governance

Duration: Half day
Investment: $385 incl GST
Delivery: Webinar
 

 

Target Audience

Audit Committee Members, Elected Members and council staff  
 

 

Overview

The role of an Audit Committee is important to understand. This session provides a broad overview of the legislative and practical responsibilities of an Audit Committee as part of council’s leadership and good governance obligations.
 

 

Facilitator

David Powell, Managing Director, Powell & Co
David has over 36 years’ experience as a Chartered Accountant including 25 years in Big 4 accounting firms with 10 years as a partner.  He consults to clients in a range of industries on IT audit, risk management, internal audit, probity and corporate governance. 
David is currently the Presiding Member of the Audit Committee for City of Adelaide, City of Burnside, City of Onkaparinga, Roxby Downs Council and a member of the Audit Committee for Southern Region Waste Resource Authority.
 

 

Additional Information

If you would prefer to attend the full 3-hour session (which includes the additional hour 'Mock Meeting' at the end of the General Overview session) please click here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Audit Committees: General Overview and Mock Meeting

Governance

Duration: Half day 
Investment: $470 incl GST
Delivery: Webinar
 

 

Target Audience

Audit Committee Members, Elected Members and council staff  
 

 

Overview

The role of an Audit Committee is important to understand. This session provides a broad overview of the legislative and practical responsibilities of an Audit Committee as part of council’s leadership and good governance obligations and includes an interactive ‘mock meeting’ for the last hour of this three-hour session.
 

 

Facilitator

David Powell, Managing Director, Powell & Co
David has over 36 years’ experience as a Chartered Accountant including 25 years in Big 4 accounting firms with 10 years as a partner.  He consults to clients in a range of industries on IT audit, risk management, internal audit, probity and corporate governance. 
David is currently the Presiding Member of the Audit Committee for City of Adelaide, City of Burnside, City of Onkaparinga, Roxby Downs Council and a member of the Audit Committee for Southern Region Waste Resource Authority.
 

 

Additional Information

If you would prefer to attend the first 2-hours only (which does not include the additional hour 'Mock Meeting' at the end) please click here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

 

Building Effective Relationships for Elected Members

Business

Duration: Half day
Investment: $385 incl GST
Delivery Options: Face 2 Face
 

 

Target Audience

Elected Members
 

 

Overview

This workshop will unpack the principles of building effective working relationships and understanding team dynamics.

Whether it’s working with fellow elected members, with community or strengthening relations with key stakeholders, participants will learn the skills needed to identify their existing strengths, grow their effectiveness and build a team ethos.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.

 

Caretaker Policy Information Session

Governance

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Responsible council officers - general managers/ CEO’s and/or senior governance staff ) and elected members
 

 

Overview

Under Section 91A of the Local Government (Elections) Act 1999 each council is required to adopt a caretaker policy to govern the conduct of the council (elected members) and staff during an election period.
 

 

Key Learnings

With legislative amendments mooted to both code of conduct and caretaker provisions, this training will ensure councils have an up-to-date understanding of:
  • The intent and content of the legislation
  • Governance and administration implications and timelines
  • The responsibilities of elected members and staff
  • Managing risks and potential exposure

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

CEO Performance Reviews and Contractual Obligations

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members

 

Overview

Chief Executive Officers of local government councils are accountable to the elected body of the Council. As such, councils are required to conduct frequent CEO performance reviews. 
 
This session will examine how to ensure a high standard of leadership is provided by the council’s CEO by conducting effective performance management and recruitment processes in line with contractual obligations   This session will further examine how the council can provide ongoing guidance and support to the CEO on their performance, and the importance of doing so. 

 

Key Learnings

  • What constitutes performance management
  • Council’s core governance responsibilities
  • Establishment of KPIs
  • Importance of a CEO Performance Management Committee 
  • How to provide accurate, timely and authoritative feedback to a CEO

 

Facilitator

Sathish Dasan, Principal - Employment and Industrial Relations, Governance - Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law.

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of industrial relations, governance, and regulatory services to the local government sector in South Australia.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Code of Conduct for Elected Members

Legal

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members

 

Overview

This session is designed to give participants a deeper understanding of the Code of Conduct in the context of an elected member’s statutory obligations.

Participants will explore the continuum of ‘prevention to intervention’ methods when upholding the Code of Conduct.  The session will expand on what is covered in ‘Module 2: Legal Responsibilities’, providing further information in relation to the LGA’s Governance Panel, the SA Ombudsman and ICAC.

 

Facilitator

Norman Waterhouse Lawyers
The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

The session will use case studies from the sector to illustrate and enforce understanding. 

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Community Engagement for Elected Members

Business

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar
 

 

Target Audience

Elected Members
 

 

Overview

This Community Engagement for Elected Members session will provide an overview and introduction to the LGASA Community Engagement framework that support council’s effective engagement processes. The content has been influenced by the results of a project funded by the LGA Research and Development Scheme into how councils engage communities in Annual Business Planning and Budgets.

The delivery of the training includes the use of a case study and practical methods, examples, and shared learning experiences of community engagement to build understanding of effective engagement practices.

Through interactive activities elected members will enhance their authentic leadership skills and develop their ability to communicate and engage with greater influence; and discover how to use community input to inform decision making.

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management. Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego and Ottawa. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 
Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.

 

Conflict of Interest for Elected Members

Legal

Duration: Half Day
Investment: $385 incl GST
Delivery Options: Face 2 Face & Webinar

 

Target Audience

Elected Members 

 

Overview

This program is designed to provide participants with a deeper understanding of Conflict of Interest in the context of an elected members’ statutory obligations beyond what is covered in the ‘Module 2: Legal Responsibilities’. 

The session will explore ways to distinguish and differentiate between various conflicts of interest and discuss ways to effectively reduce an elected members’ risk of non-compliance.

 

Facilitators

Norman Waterhouse Lawyers
The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia. Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Council Meetings and Chamber Etiquette

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

New Council Members keen to understand Council and Committee Meeting Procedures and Chairing Skills. Returned Members who would like to update their strategies and knowledge.   

 

Key Learnings

  • Chamber etiquette 101
  • Strategies to chair Local Government meetings more effectively and productively in accordance with the appropriate Acts
  • The application of the provisions of the Act and the Regulations in relation to procedures at Council and Council Committee meetings
  • Meeting processes and chairing skills in Local Government meetings
  • Roles and responsibilities of those attending Local Government meetings
  • Knowledge and skills required to contribute effectively to the decision making processes
  • Strategies to undertake the role of presiding member more effectively and productively
  • The legislative requirements in relation to the process and procedures involved in Local Government meetings and participation in meetings.

 

Facilitator

Norman Waterhouse Lawyers
The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Dispute Resolution for Elected Members

Business

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar 
 

 

Target Audience

Elected Members 
 

 

Overview

Dispute resolution is a critical leadership skill. This interactive session explores the factors that drive conflict and offers ways to effectively intervene and facilitate positive outcomes in difficult situations. 

Both the legislative and non-legislative framework used in the resolution of disputes will be addressed. Participants will have the opportunity to improve their ability to identify conflict in its early stages, allowing time to respond with confidence and the capacity to effectively manage situations before they escalate.         
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.

 

Effective Decision Making for Elected Members

Business

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face

 

Target Audience

Elected Members
 

 

Overview

This program is designed to assist Elected Members who wish to enhance and refine their decision making skills.

‘Culture eats strategy for breakfast' - Peter Drucker

Elected Members have the ability to shape the environment in which decisions are made upon which the success of a council depends. Good decision-making is the foundation of a council's success and the only way a council can maximise the probability of achieving its objectives in an increasingly competitive, complex and uncertain world. 

This one-day program provides Elected Members and council staff with the skills, tools and strategies to assist in creating and growing a culture of effective decision-making.

Outcomes of this training include improved council performance for the more effective delivery of community value.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


 
Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.

 

Electronic Council meetings – Everything you need to know!

Governance

Duration: 2 hours (12:30pm - 2pm)
Investment: Free
Delivery: Webinar
 

 

Target Audience

CEOs and Governance Managers and Officers
 

 

Overview

This session has been created to provide an overview of the ‘Electronic Participation in Council Meetings Notice’ (No 1) 2020, regarding facilitating the participation by Council members in Council meetings by electronic means.
 
This open forum session will provide participants with information in relation to all aspects of electronic meetings including the necessary amendments to codes of practice and policies. It will also offer a Q&A opportunity whereby participants can ask questions and seek guidance and advice.
 
 

 

Key Learnings

  • Summary of the Electronic Participation in Council Meetings Notice (No 1) 2020.
  • Summary of the amendments required to councils’ code of practice for meeting procedure, code of practice for access to meetings and informal gatherings policy
  • Information sharing between councils
 

 

Facilitator

 
Felice D’Agostino and Dale Mazzachi are Principals in the firm’s specialist Local Government Governance & Regulatory Services Team, Norman Waterhouse Lawyers.
 
The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia.  Our practitioners regularly represent public authorities before a wide range of Courts and Tribunals.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Emotional Intelligence 101 for Elected Members

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face

 

Target Audience

Elected Members
 

 

Overview

Emotional intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.

Elected members who develop their emotional intelligence skills will find that they can navigate some of the more challenging parts of their role with greater ease. In this interactive session participants will learn practical mindful-based leadership skills to grow self-awareness, resilience, reduce stress, improve focus and be more effective when working with others. 
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.

 

Enhanced Public Speaking and Presenting for Elected Members

Business

Duration: Half day 
Investment: $385 incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members

 

Overview

Being able to communicate effectively is one of life’s most important skills. It allows you to connect with people, to deliver information and to form positive relationships. Communicating in a way that builds trust, respect and engagement with your listeners is becoming more essential than ever before as we adjust to the challenges of today’s fast-paced world where everyone is competing to be heard. In a relaxed and safe setting, learn how to refine your public speaking and presentation techniques so that you become a strong and vibrant communicator, capable of delivering key messages in any forum.
 

 

Key Learnings

  • Preparation: how to start, when to stop;
  • Structure and signposting to help frame a speech/presentation that will resonate;
  • The KISS principle: key messages and talking points that will keep you on track;
  • The importance of words and phrasing that are clear and easy to understand;
  • Speech rhythm, tone and inflection to ensure your audience stays engaged;
  • Analogies and anecdotes to explain complex ideas and statistics;
  • Presentation and demeanour support to build on image and brand;
  • Body language – the tricks and pitfalls; and Insider tricks of the trade.
 

 

Facilitator

Georgina McGuinness, Director – McGuinness Media
Georgina is an experienced media relations, government relations and stakeholder engagement executive, who has forged a career of more than 30 years in communications. For 25 years, Georgina presented Adelaide’s premier weekend news bulletin on Channel 9. Away from the news desk, she was also a senior journalist, sub-editor, producer, chief of staff and documentary presenter. Georgina has received awards for TV journalism and participated in a news presenter exchange with Adelaide’s sister city, Austin, Texas. More recently, Georgina has been a speech-writer to two State Opposition Leaders and Senior Communications Adviser, to then Leader of the Opposition (and current SA Premier) the Hon Steven Marshall MP.

This unique background across media and government has allowed her to establish a wealth of experience and expertise in communication, stakeholder engagement, key message development, publicity, branding and presentation.

In April 2014, she established McGuinness Media and in the five years since, she has experienced strong and growing demand for her services.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 
Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.

 

IAP2 Foundations in Public Participation

Business

Duration:  5 Days
Investment: $2310 incl GST
Delivery: Face 2 Face
 

 

Target Audience

Elected Members, Officers and Managers in the Community Engagement, Community Development, Community Services, Planning and Development and Strategic Planning areas.

 

Overview

The landscape of global public participation and community engagement is changing. A proven framework for public participation has never been more essential. People want and need to be engaged as decisions are made, and the process must happen in a respectful, positive, and effective way that creates the best possible outcomes for all concerned. That’s where International Association for Public Participation (IAP2) Federation comes in.

 
The IAP2 Federation has streamlined and refined its highly-regarded and innovative flagship certificate course to meet today’s challenging climate. Whether you are new to the public participation process or an advanced practitioner, this new training will provide you with the structure, techniques, and knowledge you need to be successful.

The hands-on design of this program and the expertise of the IAP2 Federation Licensed Trainers ensures that you receive the very best public participation and community engagement training available globally.

The program is divided into two (2) Modules.
A three (3) day 'Planning' module and a two (2) day 'Techniques' module.

 

Planning Module – 3 days

The three-day 'Planning' module provides an introduction to the foundations of effective public participation including decision process steps; how to select levels of participation, identify and clarify the roles and responsibilities of decision-makers and communities; and an introduction to the selection of techniques and development of a community engagement plan. The program has a project management base supported by community engagement and development principles. It helps project officers who are responsible for council’s infrastructure to understand the needs of communities; and it helps community development officers to integrate community needs within a project management structure. The program broadens the perspective of council officers and increases their capacity to work effectively with community members.
  • The public and their roles in participation
  • The integration of project management with community engagement and community development practices
  • How to set clear objectives to achieve public participation goals
  • How to develop a public participation plan including communication aspects of public participation
  • How to identify appropriate evaluation tools to measure the effectiveness of public participation
  • A variety of public participation engagement and communication skills; and techniques including active listening, empathy, managing difficult conversations and risk communication.
 
The Planning module needs to be completed before the Techniques module.

 

Techniques Module – 2 days

The two-day 'Techniques' module provides an introduction to a range of practical techniques that can be used at all five levels on the IAP2 Spectrum of Public Participation. The module builds on the learning from the planning module and provides participants with opportunities to reflect on and improve their understanding of the IAP2 approach to public participation.
 
  • World Café, interviewing from a public participation perspective, focused conversations, Citizen Jury, community groups and other techniques of interest to participants
  • How to select techniques to share information, collect and compile information and bring people together
  • How to adapt techniques to suit specific situations and meet public participation objectives.
 
At the completion of this 5-day course, participants will receive an internationally recognised IAP2 Public Participation Certificate.
 

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management. Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego and Ottawa. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

ICAC Overview - Maladministration, Misconduct, Corruption for Elected Members

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar  

 

Target Audience

Elected Members

 

Overview

As members of local government bodies, elected members must be aware of, and comply with their obligations as public officers pursuant to the Independent Commissioner Against Corruption Act 2012 (SA) (‘ICAC Act’).

This session will explain the primary objects of the ICAC Act, what constitutes maladministration, misconduct and corruption in public administration and the reporting obligations of public officers.

 

Key Learnings

  • Role of the Independent Commissioner Against Corruption
  • Definitions of, and real-life examples of maladministration, misconduct and corruption
  • Obligations of public officers pursuant to the Independent Commissioner Against Corruption Act 2012 (SA)
  • Reporting obligations for elected members under the ICAC framework

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law.

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Meeting Procedures for Mayors and Chairs

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Mayors and Chairpersons

 

Overview

This session will provide specific guidance on the presiding member’s obligations in relation to meeting procedures at council meetings, which are above those of elected members. The key responsibilities of the Mayors and Chairs will be discussed, in addition to practical considerations for Mayors and Chairs to consider in preparing for and assistance at council meetings.  

 

Key Learnings

  • Key responsibilities of Mayors and Chairs pursuant to legislation and code of practice
  • How to prepare for council meetings
  • Meeting procedures
     

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations.

Dale Mazzachi, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
With a passion for public sector governance and regulatory control, Dale has been helping councils and other local authorities to govern, protect and enhance their local communities for over 10 years. Dale frequently presents workshops and training sessions for a wide variety of public sector clients and lectures in environmental health law at Flinders University.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 
 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Mindfulness Based Emotional Intelligence

Business

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

All Council Staff

 

Overview

More than ever leaders are understanding the value of emotional intelligence; the capacity to be aware of, control, and express one’s emotions, and handle interpersonal relationships judiciously and with empathy.
 
In this program participants will explore the 5 domains of emotional intelligence outlined in Daniel Goleman's book "Emotional Intelligence”:
  1. Knowing one's emotions
  2. Managing those emotions
  3. Motivating oneself
  4. Recognising emotions in others
  5. Handling relationships
The practical mindfulness, emotional intelligence and leadership tools, resources and exercises explored in this program will assist participants unlock their full potential at work and in life.

 

Key Learnings

In this interactive session participants will learn practical mindful-based leadership skills to:  
  • Experience greater overall well-being;
  • Grow self-awareness and emotion regulation;
  • Build resilience and reduce stress in the face of challenges;
  • Improve focus and be more effective when working with others; 
  • Develop empathy and communicate more effectively and
  • Increase focus and attention

 

Facilitator

Bridget Hogg is Principal Consultant at HR Development at Work - Adelaide’s Attraction, Retention and Change Consultancy Creating Workplace Wellbeing and helping job seekers to find their next happy workplace. She has provided impactful programs, insightful consulting and excellent customer service for 20 years in Adelaide.

Bridget holds qualifications in training and assessment, psychology, management, marketing, NLP and strategic intervention and is a Fellow of the GLF Program from the Leaders Institute of South Australia. 

Bridget assists organisations to improve through people. She is a Member of the Australian Human Resources Institute (CAHRI) and the Asia Pacific Institute for Learning and Performance (ILP). 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Mock Council Meeting

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members

 

Overview

To enhance on the skills and understanding gained by elected council members as part of their mandatory training on Council and Committee Meetings, this session is an opportunity for elected members to put those skills to practice.

This interactive workshop will give elected members an opportunity to act as participants in a mock council meeting and further explore the formal decision making process of an elected body, while observing the statutory meeting procedures. 

 

Key Learnings

  • How the statutory meeting procedures in the local government legislative framework can be utilised and properly applied in practice
  • Appropriate interaction with council members and the Chairperson

 

Facilitator

Sathish Dasan, Principal – Employment and Industrial Relations, Governance – Norman Waterhouse Lawyers 
Sathish is the Principal in charge of the Norman Waterhouse Employment & Industrial Relations, Insurance, and Governance & Regulatory teams. Sathish has been named as one of Australia’s leading lawyers in Doyle’s Legal Guide for the last ten years and has earned a reputation as one of South Australia’s pre-eminent specialists in the respective fields of industrial relations, local government and administrative law.

Virginia Liu, Senior Associate – Employment and Industrial Relations – Norman Waterhouse Lawyers
Virginia advises local government and private sector clients in a wide range of litigious and non-litigious matters, in the areas of employment, industrial relations and work health and safety law. Virginia regularly design and deliver training seminars, workshops and presentations for council staff and elected members.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia. 
 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Module 1 – Introduction to Local Government

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar 

 

Target Audience

Elected Members and council staff

 

Overview

'Introduction to Local Government' is the first module in a series of four modules that constitute South Australia’s Council Member mandatory training requirements. By completing this mandatory training module, Council Members will gain an understanding of the Australian System of Government and the composition, structure and operational functions of Councils in South Australia.

 

Key Learnings

The Australian System of Government
  • The three spheres of government and their functions
  • Relationships between the three spheres of government

Roles and Functions of Local Government
  • Roles, functions and objectives of Local Government
  • Composition and structure of Councils
  • Community engagement and consultation
  • Strategic Planning

Elected/Staff Structures
  • Role of Council Members
  • Role of Staff

Services Provided by Councils
  • Mandatory
  • Discretionary

 

Facilitator

LGA Representative

 

Additional Information

Section 80A of the Local Government Act 1999 requires a Council to have a training and development policy for its Council Members. The LGA’s ‘Training Standards for Council Members’ is the minimum training requirement for South Australian council members. Every newly elected council member must meet these requirements within the first 12 months of their four-year term. 

The Standard also recommends that continuing members complete refresher training in Module 2: Legal Responsibilities (which will include the nature of the latest legislative changes) and Module 4: Financial Management and Reporting to ensure competency. 

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Module 2 - Legal Responsibilities

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members and council staff

 

Overview

‘Legal Responsibilities’ is the second module in a series of four modules that constitute South Australia’s Council Member mandatory training requirements. By completing this mandatory training module, Council Members will gain an overview of their duties as a Council Member under the Local Government Act 1999 and related legislation. The module will describe the roles of the Independent Commissioner Against Corruption, the Minister for Local Government and the Ombudsman regarding individual and Council performance, with an emphasis on investigations of maladministration, corruption and misconduct.

 

Key Learnings

  • Role of a Council Member
  • Delegations
  • General Duties
  • Code of Conduct for Council Members
  • Conflict of Interest Register of Interests
  • Responsibilities concerning the provision of support and resources
  • Legal Protections for Council Members
  • External Oversight
    • Ombudsman SA
    • Independent Commissioner Against Corruption
    • Minister for Local Government
    • District Court

 

Facilitator

LGA Representative

 

Additional Information

Section 80A of the Local Government Act 1999 requires a Council to have a training and development policy for its Council Members. The LGA’s ‘Training Standards for Council Members’ is the minimum training requirement for South Australian council members. Every newly elected council member must meet these requirements within the first 12 months of their four-year term. 

The Standard also recommends that continuing members complete refresher training in Module 2: Legal Responsibilities (which will include the nature of the latest legislative changes) and Module 4: Financial Management and Reporting to ensure competency. 

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Module 3 – Council & Committee Meetings

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members and council staff

 

Overview

‘Council & Committee Meetings’ is the third module in a series of four modules that constitute South Australia’s Council Member mandatory training requirements. By completing this mandatory training module, Council Members will have a greater understanding of the meeting procedures established to guide Council decision making.

 

Key Learnings

Council & Committee Meeting Procedures
  • Overview
  • Council Meetings
  • Committee Meetings
  • Public Access to Council and Committee Meetings
  • Informal Gatherings
  • Agendas
  • Motions and Voting
  • Minutes
  • Public Access to documents
  • Chairing meetings

 

Facilitator

LGA Representative

 

Additional Information

Section 80A of the Local Government Act 1999 requires a Council to have a training and development policy for its Council Members. The LGA’s ‘Training Standards for Council Members’ is the minimum training requirement for South Australian council members. Every newly elected council member must meet these requirements within the first 12 months of their four-year term. The Standard also recommends that continuing members complete refresher training in Module 2: Legal Responsibilities (which will include the nature of the latest legislative changes) and Module 4: Financial Management and Reporting to ensure competency. 

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Module 4 - Financial Management and Reporting

Governance

Duration: Half Day 
Investment: $385incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members and council staff

 

Overview

‘Financial Management and Reporting’ is the fourth module in a series of four modules that constitute South Australia’s Council Member mandatory training requirements. By completing this mandatory training module, Council Members will gain an understanding of a Council’s responsibilities for financial and asset management planning, setting rates and monitoring budgets.

 

Key Learnings

  • Overview of financial governance responsibilities of individual elected members and the elected body
  • Long term financial planning
  • Long term asset management planning
  • Audit Committees
  • Rating
  • Budgets and Annual business plans

 

Facilitator

LGA Representative

 

Additional Information

Section 80A of the Local Government Act 1999 requires a Council to have a training and development policy for its Council Members. The LGA’s ‘Training Standards for Council Members’ is the minimum training requirement for South Australian council members. Every newly elected council member must meet these requirements within the first 12 months of their four-year term. The Standard also recommends that continuing members complete refresher training in Module 2: Legal Responsibilities (which will include the nature of the latest legislative changes) and Module 4: Financial Management and Reporting to ensure competency. 

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Negotiating and Influencing Skills

Business

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face

 

Target Audience

Elected Members

 

Overview

This program will provide participants with the opportunity to improve their understanding of the strategic negotiation and influencing process.

In this session participants will develop key skills used to implement a structured method to negotiate successfully and enhance their influencing capabilities. They will also learn collaboration techniques to achieve meaningful commitments and manage the stress that can be experienced through a negotiation process.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Outrage Management Basics

Business

Duration: Half Day
Investment: $385 incl GST 
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members, CEO’s, Community Engagement Officers, and Managers in the Community Development, Community Services, Infrastructure, Planning and Development and Strategic Planning areas.

 

Overview

This course brings together the collective knowledge and experience of outrage management as taught by Dr Peter Sandman and community engagement practices as outlined in the LGA Community Engagement Framework and Handbook. The workshop is highly interactive and uses a range of adult education methods including using case studies, tools and techniques used in community engagement, times for personal reflection, group discussion and application of strategies. During this four-hour workshop participants will discover:

12 factors that lead to outrage:
  • Six practical strategies for managing outrage
  • New behaviours that you can apply immediately
  • A new way of thinking and analysing communications for outrage situations
  • New ways to plan and implement public participation projects where people are outraged

 

Key Learnings

This program will assist participants:
  • Link meaningful and best practices for community engagement with outrage and emotion
  • Understand the principles and concepts of both and how they can work together
  • Understand strategies for assessing and addressing outrage and how to plan for it in your community engagement work
  • Fully participate in the training
  • Express your specific learning needs and give you time to translate that into practice

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga's Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. Barbara is licensed to train the International Association for Public Participation (IAP2) Certificate Program and the Dealing with Opposition in Public Participation course.  She has delivered community engagement training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
 

 

Outrage Management in Public Participation

Business

Duration: 2 Days
Investment: $880 incl GST
Delivery: Face 2 Face

 

Target Audience

Elected Members, CEO’s, Community Engagement Officers, and Managers in the Community Development, Community Services, Infrastructure, Planning and Development and Strategic Planning areas. 

 

Overview

In these challenging times of environmental, health, cultural, economic and social changes this two-day course assists practitioners dealing with the tough issues facing our communities now and into the future. Anyone working with communities facing complex challenges such as outreach coordinators, consultants and elected officials would benefit by attending and learning meaningful best practices to assess and address outrage in their public participation.

This course brings together the collective knowledge and experience of outrage management as taught by Dr. Peter Sandman and public participation as practiced by IAP2. It is highly interactive and uses a range of adult education methods including case studies, video clips and the tools and techniques used in public participation.

There is space in this program for personal reflection, group discussion and application of strategies. Participants receive a learning journal to record their reflections and insights and to note what is important for their work. 

Upon completion, you will receive a certificate of completion from IAP2.

During this 2-day course, participants will discover:
  • Six practical strategies for managing outrage
  • New behaviours that you can apply immediately
  • A new way of thinking and analysing outrage
  • New ways to plan and implement public participation projects where people are outraged

 

Key Learnings

This program is designed to help participants:
  • Link meaningful and best practices for public participation with outrage and emotion
  • Understand the principles and concepts of both and how they can work together
  • Understand the differences in the goals and ethics between public participation as practiced by IAP2 and outrage management
  • Develop a common understanding of the foundational concepts and definitions
  • Understand strategies for assessing and addressing outrage and how to plan for it in your public participation program
  • Express specific learning needs and offer time to translate these into practice

 

Facilitator

Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management. Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego,Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.
 

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Psychological First Aid

Business

Duration: Half Day
Investment: $495 incl GST
Delivery: Face 2 Face & Webinar (includes an additional self guided on-line module)
 

 

Target Audience

Council staff and Elected Members affected or working with communities affected by an emergency, disaster or trauma.
 

 

Overview

Psychological First Aid is an approach to helping people affected by an emergency, disaster or trauma, which aims to reduce initial distress, meet current needs, promote flexible coping and encourage adjustment. This program aims to give participants an understanding of the principles of Psychological First Aid and how and when to provide Psychological First Aid.

Our delivery model comprises the following two components:
  • A self-guided online learning module (completed prior to the live session) which introduces the participant to the principles and elements of Psychological First Aid (approx. 1.5hr)
  • An interactive, live online webinar which builds on knowledge gained through the online learning module to provide practical skills and confidence to provide Psychological First Aid in a professional, safe and sustainable manner (approx. 3hrs) 

 

Key Learnings

  • Psychosocial impacts of crisis events (e.g. emergencies, disasters) and distressing situations (e.g. drought, personal trauma)
  • How to identify common and complex distress reactions
  • How to help promote calm, safety, self efficacy and connection, and instill hope
  • How to provide Psychological First Aid using the "Look", "Listen" and "Link: principles
  • How to look after yourself and others when in helping roles.

 

Facilitator

Red Cross

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Register of Interests – Elected Members

Legal

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

All Elected Members

 

Overview

This training will provide an overview of the requirements regarding ‘register of interests’ for elected members with a detailed explanation of all the types of interests that must be disclosed in a primary and ordinary return as well as the information contained in the returns that must be published on a website. Obligations of elected members to update their return will also be discussed as well as the consequences of failing to comply with the register of interest provisions. Examples will be provided of each interest that must be disclosed.

 

Key Learnings

  • Requirements regarding ‘register of interests’ under the Local Government Act 1999 (SA)
  • Types of interests that must be disclosed in a primary return
  • Types of interests that must be disclosed in a ordinary return
  • Consequences of failing to comply

 

Facilitator

Felice D’Agostino, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
Felice assists and provides advice to local authorities on a wide variety of matters involving statutory interpretation, administrative law, governance, public administration, freedom of information, and public integrity. She has extensive experience in delivering high quality training seminars, workshops and conferences across her many specialisations. 

Dale Mazzachi, Principal – Governance and Regulatory Services – Norman Waterhouse Lawyers
With a passion for public sector governance and regulatory control, Dale has been helping councils and other local authorities to govern, protect and enhance their local communities for over 10 years. Dale frequently presents workshops and training sessions for a wide variety of public sector clients and lectures in environmental health law at Flinders University.

The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.   

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Reputation and Media for Elected Members

Business

Duration: Half Day
Investment: $385 incl GST
Delivery:Face 2 Face & Webinar

 

Target Audience

Elected members

 

Overview

Elected members as leaders are responsible for the reputation of council.

In this session participants will gain a greater understanding of media dynamics and learn methods to proactively manage media in context of their role.
 

 

Additional Information

 
For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.
Please note: Elected Members are encouraged to confirm with their administrators authorisation to register, prior to committing.
 

 

Reputation and Media Skills for Mayors and Chairpersons

Business

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Mayors and Chairpersons

 

Overview

A Mayor or Chairperson is the principal spokesperson for a council.

This session which has been designed specifically for Mayors and Chairpersons, aims to provide participants with a greater understanding of media dynamics and how to positively manage them. 

The workshop will equip participants with the skills to effectively manage media interviews through interactive practice sessions.

 

Additional Information

The LGA is also providing 'hands-on' in-house customised media training sessions for councils.
For further information about this Reputation and Media for Elected Members training, please click here.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

Strategy and Risk Management

Governance

Duration: Half Day
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar

 

Target Audience

Elected Members

 

Overview

Strategic management planning and understanding strategic risks are critical skills for the good governance of a local area.

This session will explore the framework for strategic management planning with the use of practical case studies from council.  

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
 
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.

 

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