Course Details

Effective Business Writing Skills

Duration: 1 day
Investment: TBA
Delivery: Face 2 Face


Target Audience

All Council Officers (including CEOs and Managers).



Are you writing more than ever before? Do you take hours to write a simple letter or email? Is your writing so wordy and unclear that it is unreadable? Alternatively, is it too brief, confusing and misinterpreted as abrupt? Do you consider your reader when you are writing?

This course will help you to write precise, clear and organised business correspondence. Emphasis will be on the creation of documents that others will want to read. Through a practical approach, your confidence will increase and enable you to write quickly and competently when you return to the workplace.


Key Learnings

  • Plan, organise, structure, draft and edit concise letters, emails and memos
  • Use plain English writing techniques to clearly communicate with a variety of Local Government audiences
  • Use correct and contemporary grammar, punctuation and spelling including best practice for business
  • Adjust your writing tone and style to suit both your purpose and your reader
  • Increase the readability of your documents.



Anne Haberman of Anne Haberman Training & Consulting Services.  Anne is passionate about helping people communicate effectively through business documents. With over 29 years training experience, she is a highly skilled facilitator who will work with you to achieve your writing and editing goals whilst ensuring your learning experience is an enjoyable and practical one.


Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at


Upcoming Workshops

Name Date Time Location Cost (inc GST) Self Enrol Enrol on Behalf of Others

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