Course Details

Customer Service - Creating Brand Advocates

Time: 
9.30am to 4.30pm 
 
For: 
All Council Staff
 
Course Overview:
A hands-on workshop open to all council staff who work in a team environment that will assist in the development of effective strategies and solutions to issues when dealing with customers.

Topics covered include:
- Communication strategies
- Team roles
- Professional conduct
- Ensuring every point of contact creates a positive brand advocate

Presenter:
Local Government Association of SA in collaboration with TAFESA



 

Upcoming Workshops

Name Date Time Location Cost (inc GST) Self Enrol Enrol on Behalf of Others

Subscribe to our Newsletter

For latest updates about upcoming courses, news and events