Animal Management – Proactive Community Engagement
Duration: Half DayInvestment: $430 incl GST
Delivery: Face to Face & Webinar
Target Audience
Animal management officers and community-facing compliance staff.
Overview
Good community engagement is essential for effective animal management. This interactive session explores how to take a proactive approach—educating pet owners, building relationships, and preventing non-compliance before it starts. Participants will learn practical communication techniques, conflict resolution tips, and the value of consistent messaging across the organisation.
Key Learnings
- Promoting responsible pet ownership
- Engaging with pet owners and the community
- Educating to reduce non-compliance
- Building trust and positive outcomes
Facilitator
Paul Kelly, Principal – Governance and Regulatory Services – Norman Waterhouse LawyersPaul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. Paul prepares and delivers workshops, briefings and seminars on behalf of Norman Waterhouse to councils on regulatory matters, civil enforcement and prosecution proceedings dealing with a range of legislations.
The Norman Waterhouse Local Government team is the largest of its kind in the State and is widely recognised as the leader in the provision of advice and representation to the local government sector in South Australia.
Please email training@lga.sa.gov.au to express your interest in this training. The program is scheduled to begin in July 2025, and we will notify you as soon as the schedule is finalised.
