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Managing Stress and Handling Difficult Conversations

Duration: Half day
Investment: $385 incl GST
Delivery: Face 2 Face

 

Target Audience

All staff
 

 

Overview

This course is aimed at equipping participants with the skills required to identify life's stressors, particularly those associated with managing difficult staff situations. It will develop the participant's awareness skills, and introduce techniques for managing unavoidable stress in a healthy manner.
 

 

Key Learnings

 

  • The difference between "good" stress and "harmful" stress
  • Stress management techniques and how to apply them
  • Practical strategies for managing difficult workplace conversations to ensure optimum outcomes.
  • Being aware of, and working with individual personality differences.faciliator

 

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.