Managing Stress and Handling Difficult Conversations
Duration: Half dayInvestment: $385 incl GST
Delivery: Face 2 Face
(Delivery methods are subject to change)
Target Audience
All staff
Overview
This course is aimed at equipping participants with the skills required to identify life's stressors, particularly those associated with managing difficult staff situations. It will develop the participant's awareness skills, and introduce techniques for managing unavoidable stress in a healthy manner.
Key Learnings
- The difference between "good" stress and "harmful" stress
- Stress management techniques and how to apply them
- Practical strategies for managing difficult workplace conversations to ensure optimum outcomes.
- Being aware of, and working with individual personality differences.faciliator
Additional Information
What ‘Delivery Options’ are available for this session?If a session is scheduled, the delivery options can be found below in the location field of the ‘Upcoming Workshops’ section. (Address = Face 2 Face delivery, Webinar = Virtual delivery)
No ‘Dates’ scheduled?
Complete our ‘Enquiry Form’ to be added to our waitlist and notified of upcoming dates.
Are you eligible for a ‘Group Discount’?
If you have 5 or more Members/staff from your council interested in a scheduled course, you may be eligible for a group discount. Request a ‘Group Discount eQuote’.
Interested in having this program brought ‘In-House’ to your council?
Check your eligibility by requesting an ‘In-house eQuote’.
For further information about the content of this program, please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering, you are accepting our policy conditions. For a copy of our policies, please click here.
