Techniques for Participation in Community Engagement

Duration: 1 day
Investment: $605 incl GST
Delivery: Face 2 Face


Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development and Strategic Planning areas.



This course will provide participants with an introduction to community engagement techniques that have been developed by practitioners from around the world. Prior to attending this course, it is recommended that participants attend the Community Engagement for Council Officers course which provides training in the use of the Local Government Community Engagement Handbook.

The handbook has been revised to include a section on engagement techniques including how to engage with Aboriginal communities and people with disabilities; and social media. The Community Engagement course teaches participants how to effectively plan for community engagement which leads to the selection of suitable techniques.


Key Learnings

  • Review and build on the planning process for community engagement
  • Explore the range of skills needed to work with community engagement techniques
  • Provide a structured approach to determining which techniques are most likely to produce desired results and increase participation in community engagement
  • Provide active participation in a range of techniques such as facilitation of small groups, 'Focussed Conversations' and 'World Café'.



Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga's Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. Barbara is licensed to train the International Association for Public Participation (IAP2) Certificate Program and the Dealing with Opposition in Public Participation course.  She has delivered community engagement training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.



Additional Information

This course is part two of a two-part series. Part one is Introduction to Community Engagement for Council Officers.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.



Techniques for Participation in Community Engagement Adelaide - LG House 13 Jul 2020