Essential Supervisors Course
Duration: 2 DaysInvestment: $605 incl GST
Delivery: Face 2 Face
(Delivery methods are subject to change)
Target Audience
Leading hands, Co-ordinators, Supervisors and Team Leaders.
Overview
This course provides the underpinning knowledge required to successfully monitor staff and coach them for high level performance.
Key Learnings
- Communicating with team members and management to ensure open communication channels and to clarify issues
- Resolving conflict and disputes in the work team
- Being a role model for other team members
- Consulting and developing objectives with the work team
- Developing risk management approaches
- Developing techniques to address faults and inefficiencies
- Identifying and developing opportunities for improved work practices
- Monitoring and adjusting operational performance by producing short-term plans, planning and acquiring resources and reporting on performance
- Preparing work plans and budgets
- Actively seeking feedback on own performance from clients and colleagues
- Prioritising tasks
- Coaching and mentoring colleagues and team members to support the introduction of change
- Using business technology such as computer programs and telecommunications to collect and manage information.
Additional Information
Participants may choose to complete an assessment and undertake recognition of current competencies (RCC) to achieve a Certificate IV in Frontline Management. The RCC process will occur over a six month period.What ‘Delivery Options’ are available for this session?
If a session is scheduled, the delivery options can be found below in the location field of the ‘Upcoming Workshops’ section. (Address = Face 2 Face delivery, Webinar = Virtual delivery)
No ‘Dates’ scheduled?
Complete our ‘Enquiry Form’ to be added to our waitlist and notified of upcoming dates.
Are you eligible for a ‘Group Discount’?
If you have 5 or more Members/staff from your council interested in a scheduled course, you may be eligible for a group discount. Request a ‘Group Discount eQuote’.
Interested in having this program brought ‘In-House’ to your council?
Check your eligibility by requesting an ‘In-house eQuote’.
For further information about the content of this program, please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering, you are accepting our policy conditions. For a copy of our policies, please click here.
