Introduction to Community Engagement for Council Officers

Duration: 1 day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar


Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development, Infrastructure and Strategic Planning areas.



The Community Engagement Project undertaken by the LGA in 2007 produced a handbook resource for Councils across South Australia. The Community Engagement Handbook is based on the International Association for Public Participation (IAP2) model and provides a basic community engagement framework for Councils.

The handbook has been revised to include a section on engagement techniques including how to engage with Aboriginal communities and people with disabilities; and social media.


Key Learnings

  • What is meant by community engagement in Local Government decision making
  • A range of community engagement
  • Legislative issues in relation to community engagement
  • Planning, implementing and evaluating community engagement
  • An introduction to techniques to share and gather information and bring people together.



Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga's Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. Barbara is licensed to train the International Association for Public Participation (IAP2) Certificate Program and the Dealing with Opposition in Public Participation course.  She has delivered community engagement training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.


Additional Information

This course is part one of a two-part series. Part two is Techniques for Participation in Community Engagement.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.



Introduction to Community Engagement for Council Officers Adelaide - LG House 15 Jun 2020