Duration: 1:00pm to 4:00pm 
Delivery Options: Face to face and webinar 
For: Elected Members 

Session Overview: 
Dispute resolution is a critical leadership skill. This interactive session explores the factors that drive conflict and offers ways to effectively intervene and facilitate positive outcomes in difficult situations. 

Both the legislative and non-legislative framework used in the resolution of disputes will be addressed.
Participants will have the opportunity to improve their ability to identify conflict in its early stages, allowing time to respond with confidence and the capacity to effectively manage situations before they escalate.