MS Outlook: Basics

Duration: 1 day
Investment: $605 incl GST
Delivery: Face 2 Face


Target Audience

Council Staff who are new to Microsoft Outlook



Learn how to use Outlook 2013 and gain the skills and knowledge to manage emails, Outlook Calendar, task and notes functions.


Key Learnings

  • Email Management
  • Email techniques (above effective email management)
  • Automating common tasks with Quick Steps
  • Outlook Shortcuts
  • Using Contacts and Contact Groups
  • Creating and managing contacts
  • Updating contacts from incoming mail
  • Outlook distribution lists
  • Using the Outlook Calendar
  • Managing appointments and events
  • Creating and accepting meeting invitations
  • Reminders
  • Recurring appointments
  • Sharing a calendar with others
  • Tips for Managing Tasks and Notes
  • Creating, editing and deleting tasks
  • Organising and viewing tasks
  • Accepting / declining tasks
  • Notes

Additional Information

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.