MS Outlook: Basics

9:30am to 4:30pm

Council Staff who are new to Microsoft Outlook

Course Overview:
Learn how to use Outlook 2013 and gain the skills and knowledge to manage emails, Outlook Calendar, task and notes functions.

Skills Covered
> Email Management
- Email techniques (above effective email management)
- Automating common tasks with Quick Steps
- Outlook Shortcuts
> Using Contacts and Contact Groups
- Creating and managing contacts
- Updating contacts from incoming mail
- Outlook distribution lists
> Using the Outlook Calendar
- Managing appointments and events
- Creating and accepting meeting invitations
- Reminders
- Recurring appointments
- Sharing a calendar with others
> Tips for Managing Tasks and Notes
- Creating, editing and deleting tasks
- Organising and viewing tasks
- Accepting / declining tasks
- Notes