Child Safe Environments - Responding to Children Module

Duration: I day 
Investment: TBA
Delivery: Face 2 Face


Target Audience

Council staff and volunteers who provide services wholly or partly to children (under 18 years of age), and for supervisors and managers of those staff and volunteers. Please refer to “Mandatory Reporting- Who needs what training?” Note: Council staff and volunteers providing services wholly or partly to children have legal responsibilities as mandated notifiers under the Children’s Protection Act 1993 (SA).
For further information on who should attend please click this link 



Orientation/Refresher Module” (9:30am to 12:30pm)

Orientation Program:
For new Council staff who provide services partly to children incidental to their overall service provision responsibilities, but do likely to have regular or on-going contact with children. This could include managers and supervisors of those providing services to young people, some library staff, swimming pool and recreation and community centre workers.

Refresher Program: 
For Council staff and volunteers who have completed the one-day accredited training program more than 3 years ago. The Families SA standard is for those mandated notifiers to undertake a refresher program every 3 years.


On completion of this session participants will be aware of:
  • The legal and policy framework for a shared responsibility for keeping children safe
  • How values, attitudes and experiences may impact on the understanding of child abuse
  • The legal responsibility to notify and suspicion of abuse or neglect
  • Procedures for reporting to the Child Abuse Report

“Responding to Children Module” (1.30 pm to 4.30 pm)

Participants who attend the Orientation/Refresher module in the morning have the option of attending this afternoon module to complete the Families SA accredited one day Child Safe Environments program .


Building on the morning session the afternoon session will enable participants to:
  • identify a range of possible indicators concerning child abuse and neglect
  • the importance of maintaining a child’s perspective when considering child abuse suspicions
  • gain some understanding of how to respond to children where there is a suspicion of abuse or neglect.

Two assessment exercises are required to be completed to achieve accreditation in the two modules.



Margaret Heylen, our program facilitator is a qualified social worker who has worked in the area of child protection, and is an accredited Families SA trainer of the Child Safe Environment modules. In addition to her experience in the area of child protection, Margaret has had extensive experience as a Social Planner in the Local Government and State Government sectors.


Additional Information

This experience encompasses development of LGA Policy and Guidelines for Councils in South Australia. In particular Margaret authored the “LGA Child Safe Environment Guidelines, November 2010” which is available via the LGA website under “Manuals, Codes & Guidelines”.  

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.