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Techniques for Participation in Community Engagement

2 August @ 9:30 am - 4:30 pm


Techniques for Participation in Community Engagement

Duration: 1 Day
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar


Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development and Strategic Planning areas.



This course will provide participants with an introduction to community engagement techniques that have been developed by practitioners from around the world. Prior to attending this course, it is recommended that participants attend the Introduction to Community Engagement for Council Officers workshop which provides training in the use of the Local Government Community Engagement Handbook.

The handbook has undergone regular revision to keep it up to date with current developments in community engagement in South Australia. Another revision is pending as a result of the introduction of the Statues Amendment (Local Government Review) Bill 2020 (Amendment Bill) into Parliament on the 17th June 2020. Council staff will need to understand how to adapt community engagement practices to meet any new requirements of reforms to Section 50 of the LG Act.  
A section on engagement techniques including how to engage with Aboriginal communities and people with disabilities; and social media was added in 2010. The workshop reviews how to effectively plan for community engagement which leads to the selection of appropriate techniques.
This-one day workshop is designed for staff who need to understand the basics of engaging with the community when it is required under Section 50 of the LG Act; and where community input can contribute to sustainable decision making.


Key Learnings

  • Review and build on the planning process for community engagement
  • Explore the range of skills needed to work with community engagement techniques
  • Understand a structured approach to determining which techniques are most likely to produce desired results and increase participation in community engagement
  • Active participation in a range of techniques such as facilitation of small groups, 'Focused Conversations' and 'World Café'. 



Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management from the University of South Australia; and post graduate qualifications in Dialogue and Deliberation from the Fielding Graduate University in Santa Barbara USA.

Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.


Additional Information

Please note: This workshop is part two of a two-part series. Part one is Introduction to Community Engagement for Council Officers. Staff who want to understand how to select the most appropriate technique need to first understand the basics of community engagement in a local government context.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


Upcoming Workshops

Name Date Time Location Cost (inc GST) Self Enrol Enrol on Behalf of Others
Techniques for Participation in Community Engagement 2 August 2021 09:30 am - 04:30 pm LG House, 148 Frome St Adelaide 5000 $605.00


2 August
9:30 am - 4:30 pm
Event Category:


LG House, 148 Frome St Adelaide 5000
LG House, 148 Frome St Adelaide 5000 Australia

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