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Introduction to Community Engagement for Council Officers (Webinar)

7 June @ 9:30 am - 4:30 pm


Introduction to Community Engagement for Council Officers

Duration: 1 Day 
Investment: $605 incl GST
Delivery: Face 2 Face & Webinar


Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development, Infrastructure and Strategic Planning areas.



The Community Engagement Project undertaken by the LGA produced a handbook resource for Councils across South Australia. The Community Engagement Handbook is based on the International Association for Public Participation (IAP2) model and provides a basic community engagement framework for Councils.  

The handbook has undergone regular revision to keep it up to date with current developments in community engagement in South Australia. Another revision is pending as a result of the introduction of the Statues Amendment (Local Government Review) Bill 2020 (Amendment Bill) into Parliament on the 17th June 2020. Council staff will need to understand how to adapt community engagement practices to meet any new requirements of reforms to Section 50 of the LG Act.  

This one-day workshop is designed for staff who need to understand the basics of engaging with the community when it is required under Section 50 of the LG Act; and where community input can contribute to sustainable decision making.
Please note: This workshop is part one of a two part series. Part two is Community Engagement Techniques for Improving Participation for Council Officers. Staff who want to understand how to select the most appropriate technique need to first understand the basics of community engagement in a local government context.


Key Learnings

  • What is meant by community engagement in a local government context
  • Spectrum of community engagement
  • Legislative requirements in relation to local government decision making
  • Planning, implementing and evaluating community engagement
  • Developing a community engagement plan



Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management from the University of South Australia; and post graduate qualifications in Dialogue and Deliberation from the Fielding Graduate University in Santa Barbara USA.

Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.


Additional Information

This course is part one of a two-part series. Part two is Techniques for Participation in Community Engagement.

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


Upcoming Workshops

Name Date Time Location Cost (inc GST) Self Enrol Enrol on Behalf of Others
Introduction to Community Engagement for Council Officers (Webinar) 7 June 2021 09:30 am - 04:30 pm Webinar $605.00


7 June
9:30 am - 4:30 pm
Event Category:


Webinar Australia

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