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Community Engagement Refresher (Webinar)

21 May @ 9:30 am - 4:30 pm


Community Engagement Refresher

Duration: Half Day 
Investment: $385 incl GST
Delivery: Face 2 Face & Webinar


Target Audience

Community Engagement Officers and Managers in the Community Development, Community Services, Planning and Development, Infrastructure and Strategic Planning areas.



Since 2008 training in community engagement has been delivered to council officers in South Australia through two one-day workshops based on the LGA Community Engagement Handbook” -  (1) An Introduction to Community Engagement and (2) Techniques for Participation in Community Engagement; and through the IAP2 Foundations in Public Participation five day program.
During this time, the practice of community has evolved and the capacity of staff to deliver effective community engagement has continued to develop to a standard that is recognised throughout South Australia, nationally and internationally. In addition, a Statues Amendment (Local Government Review) Bill 2020 (Amendment Bill) was introduced into Parliament on the 17th June 2020. Council staff will need to understand how to adapt their current community engagement practices to meet any new requirements of reforms to Section 50 of the LG Act.  
Over a period of time staff may find they are doing community engagement work that is recurring in nature and as a result their knowledge and skills need refreshing. This workshop is designed to provide council staff with opportunities to revisit aspects of community engagement they may have forgotten; or to revisit practices they want to develop further.


Key Learnings

Along with the topics identified by staff, specific revision topics will include:
  • Reviewing the use of the IAP2 Spectrum of Public Participation
  • Development of a community engagement purpose statement
  • Development of a community engagement plan
  • Selection of techniques to achieve community engagement objectives; and
  • Adapting community engagement practices to any new requirements of reforms to Section 50 of the LG Act.



Barbara Chappell is the author of the LGA Community Engagement Handbook and the City of Onkaparinga’s Community Engagement Handbook which won the IAP2 Core Values Award for Best Policy Framework 2007. She holds a Master of Conflict Management from the University of South Australia; and post graduate qualifications in Dialogue and Deliberation from the Fielding Graduate University in Santa Barbara USA.

Barbara is licensed to train the International Association for Public Participation (IAP2) Foundations Program and Strategies for Dealing with Opposition and Outrage Management courses.  She has delivered the training across Australia, in Singapore, Jakarta, San Diego, Ottawa and Tel Aviv. She works with Councils and community groups throughout South Australia to raise awareness of community engagement practices.


Additional Information

Prior to attend this training, staff will be asked to respond to a short survey. The aim of the survey is to surface topics staff want to explore in the training. 

For further information about the content of this program or to enquire about having this program brought ‘In-House’ to your council or to a ‘Council Hub’ near you please contact LGA Training on 8224 2000 or at training@lga.sa.gov.au.
Please understand that by registering you are accepting our policy conditions. For a copy of our policies, please click here.


Upcoming Workshops

Name Date Time Location Cost (inc GST) Self Enrol Enrol on Behalf of Others
Community Engagement Refresher (Webinar) 21 May 2021 09:30 am - 04:30 pm Webinar $605.00


21 May
9:30 am - 4:30 pm
Event Category:


Webinar Australia

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