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Professional Development

 

Professional Development is key fundamental to maintaining and expanding your knowledge and skills needed to increase your confidence and advance in your role.

 

Our suite of training programs will enhance your business communication, working under pressure, time and project management, customer service and ability to work effectively in your organisation and within a team.

 

Please see details below:

 

Business Communication

Business Writing Skills 

Report Writing 

Writing an Effective Business Case 

Community Engagement

Community Engagement Techniques Improving Participation for Council Officers 

IAP2 Foundations in Public Participation

Introduction to Community Engagement for Council Officers 

 

Customer Service

Customer Service 101

Customer Service - Creating Brand Advocates 

Handling Conflict Situations for Council Officers 

 

Human Resources

Equity and Diversity 

Understanding Mental Health Challenges 

Manage Change – Introducing Change Successfully 

Project Management

Order from Chaos – Project Management for ‘Non-Project’ Managers